Installing Latest Version - source files corrupt. NEED HELP!

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vesna
Posts: 15
Joined: 25.04.2010 07:24

Installing Latest Version - source files corrupt. NEED HELP!

Post by vesna »

I am trying to install your latest version
Helicon Focus (Lite, Pro, Pro X64) 5.2.11 (28.10.2011) (71.4 Mb) and have encountered problems. I get the message that the following files are corrupt:

focus_tutorials.avi
NkBrowseLib5.dll
NkImgSDK.dll
RCSigProc.dll
Strato7.dll

and many more...
I had to abort the whole process and the roll=back has failed!

Now I do not have anything.

Please resolve.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Installing Latest Version - source files corrupt. NEED H

Post by Stas Yatsenko »

1. Make sure that you have admin rights when installing and uninstalling Helicon Focus. Installation is not possible under Guest account.

2. Uninstall current version of Helicon Focus. If you have some troubles, delete "c:\Program Files (x86)\Helicon Software\Helicon Focus" folder manually.

You may also delete "c:\Users\YOUR_NAME\AppData\Local\Helicon\Focus " folder which contains settings and registration info.

3. Download and install the latest release of Helicon Focus: http://www.heliconsoft.com/downloads/HeliconFocus.exe
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