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Internal Error

Posted: 13.09.2011 15:08
by microgreen
When I open Helicon Focus 5 I get "Internal Error ! Access violation at address 7C9101B3 in module 'ntdll.dll' Write of address 781525E4 "
Can you help please?
If I close the message and carry on using HF 5 It doesn't seem to cause any problems.
Thanks for your help
Oh! And how can I change my password?

Re: Internal Error

Posted: 14.09.2011 14:06
by microgreen
Sorry
I meant Helicon FILTER 5
This posting should be in Helicon Filter : Bugs and Support

Re: Internal Error

Posted: 15.09.2011 09:57
by Stas Yatsenko
Sorry, you can't change your password.

As to Helicon Filter error, we will send you newer version as soon as it is available. I hope we already fixed this bug.