Internal Error

Announcement of new releases, bugs, support, suggestions

Moderator: Stas Yatsenko

Internal Error

Unread postby microgreen » 13.09.2011 15:08

When I open Helicon Focus 5 I get "Internal Error ! Access violation at address 7C9101B3 in module 'ntdll.dll' Write of address 781525E4 "
Can you help please?
If I close the message and carry on using HF 5 It doesn't seem to cause any problems.
Thanks for your help
Oh! And how can I change my password?
microgreen
 
Posts: 8
Joined: 22.12.2009 00:32
Location: UK

Re: Internal Error

Unread postby microgreen » 14.09.2011 14:06

Sorry
I meant Helicon FILTER 5
This posting should be in Helicon Filter : Bugs and Support
microgreen
 
Posts: 8
Joined: 22.12.2009 00:32
Location: UK

Re: Internal Error

Unread postby Stas Yatsenko » 15.09.2011 09:57

Sorry, you can't change your password.

As to Helicon Filter error, we will send you newer version as soon as it is available. I hope we already fixed this bug.
User avatar
Stas Yatsenko
 
Posts: 2672
Joined: 06.05.2009 14:05


Return to Helicon Focus: Support

Who is online

Users browsing this forum: Bing [Bot], Neilzz and 1 guest