Update Failed

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jwcane
Posts: 14
Joined: 21.06.2009 22:51
Location: USA
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Update Failed

Post by jwcane »

Opened Helicon Focus on my Mac. Received a notice about an update. Tried to install. Dragged icon into the Apps folder on desktop rather than apps folder in the install window. Nothing happened. Am now unable to open Helicon Focus. Restarted OSX, no help.

Would you please point me to a reinstall/reset process.
jwcane
Posts: 14
Joined: 21.06.2009 22:51
Location: USA
Contact:

Re: Update Failed

Post by jwcane »

Believe the update has now succeeded. I can start Helicon Focus. I have version 4.2.1 (1804). Please confirm that update has been installed.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Update Failed

Post by Stas Yatsenko »

Please try this version of Helicon Focus Mac 4.2.7:
http://www.heliconsoft.com/downloads/HeliconFocus.dmg
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