Software will not register with new registration

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jerryt
Posts: 1
Joined: 29.01.2009 04:58

Software will not register with new registration

Post by jerryt » 29.01.2009 20:31

Yesterday I purchased a 1 year license. I entered the Key I received and I get the following message:

Key generation failed. You do not have a license for this product.

I tried doing the offline registration option, went online, generated a key, went offline, copy/paste key and get the message that the key is damaged or copied incorrectly.

What now?

Thanks

Dan Kozub
Posts: 355
Joined: 24.03.2004 18:14

Post by Dan Kozub » 04.02.2009 14:30

Jerry,

Please contact us at support at heliconsoft.com and we will check the status of your license.

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