Failed to initialize OpenCL acceleration

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Emosson
Posts: 1
Joined: 16.05.2019 02:54

Failed to initialize OpenCL acceleration

Post by Emosson »

Hello,
I'm using Helicon Focus 7.5.4 pro on Microsoft Windows 10 with NVIDIA GTX 960M and the latest driver 26.21.14.3064 from May 9, 2019.
I can choose NVIDIA under Preferences but on restart it says "Failed to initialize OpenCL acceleration...Error text: CL_UNKNOWN_ERROR", even in Fale safe mode.
Thanks for your help.
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Failed to initialize OpenCL acceleration

Post by Catherine »

Hello,

please send us a bug report (menu - Help - Report a bug), so that we can check it.

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Catherine
Helicon Soft
basis2000
Posts: 2
Joined: 28.07.2019 09:48

Re: Failed to initialize OpenCL acceleration

Post by basis2000 »

I have the same Problem.
Bug Report already send ... :wink:
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