Updating Helicon Focus

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Moderator: Stas Yatsenko

davebaldwin1968
Posts: 1
Joined: 07.04.2014 20:00

Updating Helicon Focus

Unread postby davebaldwin1968 » 07.04.2014 20:34

Hi,

I keep getting a message saying an update to 5.3.14 is available, and when I try to download it, the program downloads the installer for Helicon Focus 6. When installed, it informs me my licence has expired. As far as I'm aware, I bought a lifetime licence for the software, so what is going on?

Regards,

Dave Baldwin

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Stas Yatsenko
Posts: 3958
Joined: 06.05.2009 14:05
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Re: Updating Helicon Focus

Unread postby Stas Yatsenko » 08.04.2014 11:39

Dave,

please contact us via support@heliconsoft.com.


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