Virus

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Dougcutler

Virus

Unread postby Dougcutler » 09.04.2008 23:27

I have just installed the ZoneAlarm firewall/virus checker.
It reports SerialShield.dll as containing the virus Trojan.Win32.Agent.jnz
It is deleted and Helicon Filter will no longer run.
Help!!
Doug

rachlinent
Posts: 17
Joined: 08.04.2005 18:31
Location: Durango CO USA
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Virus Report in ZoneAlarm

Unread postby rachlinent » 10.04.2008 00:47

I reported this yesterday and received the following - "Latest versions of antivirus bases treat one of our components as a virus. This component is responsible for copy protection" The file is SerialShield.dll. It is not a Trojan!
The work-around until they update the software is to go into ZoneAlarm and open the Anti-virus tab. Click on Quarantine and then highlight the file shown as Trojan.Win32.Agent.jnz in the Helicon Filter\library. Click Restore. Then shutdown ZoneAlarm and open Helicon Filter. Ignore the error message and HF should open. Then reopen ZoneAlarm. Helicon Filter will operate without a problem. To avoid doing this whenever you want to use HF, just leave it open.

Howard

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Dan Kozub
Posts: 1157
Joined: 24.03.2004 18:14

Unread postby Dan Kozub » 15.04.2008 09:41

Hello! Sorry for the delay! We waited for the fixed dll and now new vesion is available from our site! Please install this new version to get rid of the virus warning.


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