Search found 3842 matches

by Stas Yatsenko
24.01.2011 12:26
Forum: Helicon Remote
Topic: Remote 2012w with D700
Replies: 6
Views: 5912

Re: Remote 2012w with D700

Please send us (support@heliconsoft.com) Helicon Remote logs (see menu\Preferences\Tools) once more.
by Stas Yatsenko
24.01.2011 11:43
Forum: Helicon Remote
Topic: Please help!!!
Replies: 8
Views: 6023

Re: Please help!!!

Please send us (support@heliconsoft.com) Helicon Remote logs (see menu\Preferences\Tools)
by Stas Yatsenko
24.01.2011 11:38
Forum: Helicon Focus: Support
Topic: Bug in recent Helicon Focus update
Replies: 10
Views: 5825

Re: Bug in recent Helicon Focus update

Please open Windows Explorer (file browser) and paste the link (ftp://upload:nopassword@heliconsoft.serveftp.com/) there. Then paste or drop the files which you want to upload.

Or use any FTP client to connect to our server:
Server: heliconsoft.serveftp.com
Login: upload
Password: nopassword
by Stas Yatsenko
23.01.2011 12:34
Forum: Helicon Focus: Support
Topic: Update Failed
Replies: 2
Views: 2848

Re: Update Failed

Please try this version of Helicon Focus Mac 4.2.7:
http://www.heliconsoft.com/downloads/HeliconFocus.dmg
by Stas Yatsenko
23.01.2011 12:31
Forum: Helicon Remote
Topic: Please help!!!
Replies: 8
Views: 6023

Re: Please help!!!

Please download Helicon Focus from our site again. We updated the installation without changing its number.
by Stas Yatsenko
23.01.2011 11:39
Forum: Helicon Focus: Macro
Topic: Invalid file
Replies: 1
Views: 4668

Re: Invalid file

Please send us this file. I suspect that the date in the image is not correct (set to future). G12 has automated focus bracketing?
by Stas Yatsenko
23.01.2011 11:38
Forum: Helicon Focus: Macro
Topic: Macro/Landscapes
Replies: 16
Views: 40298

Re: Macro/Landscapes

I think that shift of the entrance pupil is only noticable if it is relatively big compared to distance from lens to the object. Let's say, if the entrance pupil shifts by 1%, this will cause no artifacts, if it shifts by 10% then it is a real problem. I would be interested to hear theoretically cor...
by Stas Yatsenko
21.01.2011 12:01
Forum: Helicon Remote
Topic: Farthest / Nearest point not working
Replies: 13
Views: 10698

Re: Farthest / Nearest point not working

Thanks for the tests. As to a number of tests, it should be very simple : number of shots =1 + (distance between A and B / distance between shots). This is not exact formula which we use but close to it. I would appreciate screenshot if you see wrong values. I can also recommed to set longer pause b...
by Stas Yatsenko
21.01.2011 12:00
Forum: Helicon Focus: Macro
Topic: Macro/Landscapes
Replies: 16
Views: 40298

Re: Macro/Landscapes

Paul, Thanks for the stack. Part of the problem is that the brightness of your source images varies a bit. You are using the manual exposure mode with the same parameters which is good. Make sure that flash is not moving and that it has enough time to load completely to fire with the same amount of ...
by Stas Yatsenko
20.01.2011 23:21
Forum: Helicon Focus: Support
Topic: Bug in recent Helicon Focus update
Replies: 10
Views: 5825

Re: Bug in recent Helicon Focus update

Please send us (as described at http://www.heliconsoft.com/ftp.html) this stack for tests. Most probably the program was not able to align images properly and thinks that magnification changes from shot to shot.
by Stas Yatsenko
20.01.2011 14:50
Forum: Helicon Remote
Topic: D7000 support plans
Replies: 22
Views: 13762

Re: D7000 support plans

Thanks. We will try to fix it.
by Stas Yatsenko
20.01.2011 14:47
Forum: Shooting
Topic: helicon Remote with Canon 5D MKII and Mac
Replies: 1
Views: 7689

Re: helicon Remote with Canon 5D MKII and Mac

Please send us (support@heliconsoft.com) log files (HeliconRemote.log and HeliconRemote_Prev.log) from there:
/Users/[YOUR USERNAME]/Library/Application Support/Helicon/Common
by Stas Yatsenko
20.01.2011 11:18
Forum: Helicon Remote
Topic: Where is the 'AF Calibrator' function?
Replies: 6
Views: 13237

Re: Where is the 'AF Calibrator' function?

Thanks for info. We will check ASAP if it is really possible to get optical zoom with Nikon, that would be great. I appreciate your comments about the lenses. It is a pity, many things are not documented by Nikon so we have make blind guesses. PS. Great picture :) It is like a joke which only photog...
by Stas Yatsenko
20.01.2011 11:08
Forum: Helicon Remote
Topic: 5.1.25 update crashes Helicon remote
Replies: 6
Views: 5513

Re: 5.1.25 update crashes Helicon remote

Several users reported us that Helicon Remote works fine with D7000 so we are close to make it work. As I understand, the program crashes when the camera is connected to the computer. It would help us to identify the problem if you disconnect the camera, run Helicon Remote, to to Preferences\Tools\ ...