Search found 3842 matches
- 20.03.2019 16:17
- Forum: Helicon Focus: Support
- Topic: image appears to be damaged
- Replies: 9
- Views: 7728
Re: image appears to be damaged
That is a very clever and plausible hypothesis. The image data is saved first, then the file is closed, then it's reopened to write the metadata. I imagine a raw file (including DNG) without metadata would be considered broken or at least incomplete if Lightroom manages to pull it in before all the ...
- 18.03.2019 11:52
- Forum: Helicon Remote
- Topic: Main Menu Not Accesible in iOS 12.0.1 on iPhone
- Replies: 4
- Views: 3653
Re: Main Menu Not Accesible in iOS 12.0.1 on iPhone
We're working on it, need to sort out a few other things, I don't know exactly when we'll be able to release the update. Tap on the empty space to the left of the menu button to invoke the menu.
- 18.03.2019 11:52
- Forum: Helicon Remote
- Topic: Can't focus with Sigma 50mm f/1.4 Art lens
- Replies: 14
- Views: 15724
Re: Can't focus with Sigma 50mm f/1.4 Art lens
Glad to know you were able to solve the problem this way, and thanks for letting us know.
- 15.03.2019 13:07
- Forum: Helicon Focus: Support
- Topic: DNG vs TIFF different save results
- Replies: 1
- Views: 2103
Re: DNG vs TIFF different save results
Please upload your stack to our server (as described at http://www.heliconsoft.com/ftp-server/) and we will see what is happening. If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link. Please contact us via support@heliconsoft.com
- 14.03.2019 12:09
- Forum: Helicon Remote
- Topic: Can't focus with Sigma 50mm f/1.4 Art lens
- Replies: 14
- Views: 15724
Re: Can't focus with Sigma 50mm f/1.4 Art lens
Did you confirm that said alternatives work with this lens flawlessly? I'm pretty sure the problem is the lens, not the software.
- 13.03.2019 15:09
- Forum: Helicon Remote
- Topic: Flash firing intermittently
- Replies: 4
- Views: 3252
Re: Flash firing intermittently
Is silent release disabled? It needs to be.
- 10.03.2019 11:09
- Forum: Helicon Remote
- Topic: Nikon Z7 Support
- Replies: 1
- Views: 2272
Re: Nikon Z7 Support
I assume you mean Helicon Remote. It will some, but right now we can't say about z7.
- 09.03.2019 22:07
- Forum: Helicon FB Tube
- Topic: Problem Programming Helicon FB Tube
- Replies: 7
- Views: 10061
Re: Problem Programming Helicon FB Tube
We recommend to turn Live View on during tube configuration in order to make sure that the camera will not go to sleep mode before or during configuration, since in this case the tube will not be receiving power supply and will not be able to receive data. You can also half-press the shutter release...
- 07.03.2019 13:20
- Forum: Helicon Focus: Support
- Topic: Open CL Error Out of Ressources
- Replies: 5
- Views: 3385
Re: Open CL Error Out of Ressources
Thanks for your images. This is a bug that will be fixed in the next version of the program.
- 06.03.2019 15:05
- Forum: Helicon Remote
- Topic: Support for Tamron lens 70-300 macro
- Replies: 4
- Views: 3548
Re: Support for Tamron lens 70-300 macro
Very well noticed! Looks like I either missed or misread the bit about the manual mode. The lens must definitely be set to AF. The camera also should be set to AF, but to the most basic single-shot mode or the AF will interefere with the focus commands from the program. Some lenses and bodies may wo...
- 06.03.2019 15:05
- Forum: Helicon Remote
- Topic: Moving Stackshot
- Replies: 1
- Views: 2180
Re: Moving Stackshot
1. There is currently no way to move it continuously. You can set up an even larger step called "Huge" in the Preferences -> Shooting and invoke it with a keyboard shortcut (you can check or reconfigure which one in Preferences -> Shortcuts). 2. I think you might be looking for the A and B...
- 06.03.2019 12:40
- Forum: Helicon Remote
- Topic: Stackshot Movement
- Replies: 1
- Views: 2213
Re: Stackshot Movement
Yes, the microstep in Helicon Remote is the same as the microstep in Stackshot. Not sure about high precision mode, we'll check the Stackshot documentation and reply on that later.
- 05.03.2019 20:53
- Forum: Helicon Focus: Support
- Topic: Open CL Error Out of Ressources
- Replies: 5
- Views: 3385
Re: Open CL Error Out of Ressources
Please upload your stack to our server (as described at http://www.heliconsoft.com/ftp-server/) and we will see what is happening.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.
- 05.03.2019 13:08
- Forum: Helicon Focus: Support
- Topic: Open CL Error Out of Ressources
- Replies: 5
- Views: 3385
Re: Open CL Error Out of Ressources
Does this happen with all images, even with our demo images (menu\File\Run focus demo)?
- 05.03.2019 11:08
- Forum: Helicon Focus: Support
- Topic: Images De-Saturated when Saved
- Replies: 1
- Views: 1928
Re: Images De-Saturated when Saved
We fixed this problem. Please download and install the latest release of Helicon Focus:
https://www.heliconsoft.com/software-downloads/
https://www.heliconsoft.com/software-downloads/