Search found 3842 matches

by Stas Yatsenko
10.08.2010 12:27
Forum: Helicon Remote
Topic: D300 nikon
Replies: 12
Views: 8524

Re: D300 nikon

We tested D300 again. The program does not see the camera if it is in USB mass storage mode. And it does detect camera if it is PTP mode. Please check in camera settings the mode of USB connection.
by Stas Yatsenko
10.08.2010 12:02
Forum: Helicon Focus: Support
Topic: help with LR3 workflow
Replies: 3
Views: 4158

Re: help with LR3 workflow

Yes, you select 4 images, then Export\Helicon Focus. You will see in the upper left corner that Lightroom is converting files to tiffs and then opens Helicon Focus with the exported files. If this does not work with you, we will need more information to replicate the problem. OS version, Light room ...
by Stas Yatsenko
10.08.2010 11:57
Forum: Helicon Remote
Topic: Supported Canon Cameras
Replies: 15
Views: 13199

Re: Supported Canon Cameras

Your camera does have autofocus but it does not work in Live View mode. Only 50D and 5DMKII lines support this feature according to Canon SDK. Please note that this does not affect the core functionality of the program. Autofocus is just a faster way, but it resets nearest and farthest points becaus...
by Stas Yatsenko
09.08.2010 12:55
Forum: Helicon Focus: Support
Topic: Ghost Image
Replies: 2
Views: 3095

Re: Ghost Image

You are right, the low-contrast copy is the first source image where the object is blurred and is bigger than the second (focused) one. The blurred edge of the flower hides details behind this edge and there are no way to get them: no source image contains this information. I would suggest to minimi...
by Stas Yatsenko
09.08.2010 12:04
Forum: Helicon Remote
Topic: User Manual?
Replies: 11
Views: 16748

Re: User Manual?

Help manual online - please use this link:
http://www.heliconsoft.com/focus_help.html
by Stas Yatsenko
06.08.2010 16:56
Forum: Helicon Focus: Support
Topic: Retouching brush is choppy??
Replies: 1
Views: 2064

Re: Retouching brush is choppy??

Thanks for the feedback. Is there any difference in brush speed if you run Helicon Focus in 32 and 64 bit mode? The speed should depend only on image resolution. How big are the images you process? Names: please give me an example.
by Stas Yatsenko
06.08.2010 09:14
Forum: Helicon Remote
Topic: How to join the Mac Beta program
Replies: 27
Views: 17376

Re: How to join the Mac Beta program

Not yet, but soon :)
by Stas Yatsenko
04.08.2010 13:03
Forum: Helicon Remote
Topic: D300 nikon
Replies: 12
Views: 8524

Re: D300 nikon

Thanks for feedback. While we are preparing new version, please check that PTP (not USB mass storage) mode is set in your D300 camera. Then reinstall Helicon Focus and check if Helicon Remote detects the camera. We tested D300 in office a few weeks ago and there was no problem with detection.
by Stas Yatsenko
04.08.2010 12:55
Forum: Helicon Focus: Support
Topic: Strange cropping by HF !
Replies: 2
Views: 2869

Re: Strange cropping by HF !

If you change the order of the source images and Helicon Focus will not crop the result. But you will see that the edges will contain blurred areas from some of the source files. When you refocus your camera, the framing chages. I think you need to frame when you are focused on the FARTHEST point, n...
by Stas Yatsenko
02.08.2010 12:54
Forum: Helicon Remote
Topic: D300 nikon
Replies: 12
Views: 8524

Re: D300 nikon

I will send you a beta of the newer version via email, please check if it is working better. Please contact us via support@heliconsoft.com
by Stas Yatsenko
02.08.2010 12:50
Forum: Helicon Remote
Topic: Helicon Remote and Canon 40D
Replies: 19
Views: 19387

Re: Helicon Remote and Canon 40D

Good news indeed! Please keep us informed if you find some bugs.
by Stas Yatsenko
02.08.2010 12:48
Forum: Helicon Focus: Support
Topic: Mac Nikon D300 NEF small pictures!
Replies: 3
Views: 4311

Re: Mac Nikon D300 NEF small pictures!

Ron,

Thanks for the details. If other application can open your RAW file, Helicon Focus should be able to do it also. We will check this issue and fix it till the next release. We plan to publish it in a couple of weeks or sooner. I can send you a beta as soon we fix this bug.
by Stas Yatsenko
02.08.2010 11:05
Forum: Helicon Remote
Topic: How to join the Mac Beta program
Replies: 27
Views: 17376

Re: How to join the Mac Beta program

Thanks, we will add you to the beta testers list.
by Stas Yatsenko
29.07.2010 13:43
Forum: Helicon Focus: Support
Topic: Mac Nikon D300 NEF small pictures!
Replies: 3
Views: 4311

Re: Mac Nikon D300 NEF small pictures!

Ron,

We rely on system support for RAW files. Please see this page to know if need to upgrade your OS: http://support.apple.com/kb/ht3825
by Stas Yatsenko
29.07.2010 13:36
Forum: Helicon Remote
Topic: How to join the Mac Beta program
Replies: 27
Views: 17376

Re: How to join the Mac Beta program

Ron,

Thanks, we will add you to the beta testers list. We are now testing mac version internally and want to fix some critical bugs before sending to beta testers