Search found 3842 matches

by Stas Yatsenko
01.07.2010 11:56
Forum: Helicon Focus: Support
Topic: Correction of Chromatic Aberration: how best?
Replies: 1
Views: 2976

Re: Correction of Chromatic Aberration: how best?

I think the results would be pretty the same, but I would prefer to correct CA before stacking.
by Stas Yatsenko
01.07.2010 11:06
Forum: Helicon Focus: Support
Topic: HF is Resizing the images
Replies: 1
Views: 2010

Re: HF is Resizing the images

Are you using the latest 5.1.8 version? Does it happen even on demo images?
by Stas Yatsenko
30.06.2010 13:13
Forum: Helicon Remote
Topic: focusing
Replies: 13
Views: 11093

Re: focusing

Please see below the setup we use to test focusing steps. The second image is 100% crop. With such setup it easy to follow how the focusing plane is moving. If the focusing step is ignored, you will see this at once.
by Stas Yatsenko
25.06.2010 13:57
Forum: Helicon Focus: Support
Topic: RAW problem!
Replies: 5
Views: 5283

Re: RAW problem!

No, we have no similar reports and we are not able to reproduce this bug. The best solution would be if you upload a couple of raw files to our server or send us via mail.

You can also try to use different RAW converters, this can also make the difference.
by Stas Yatsenko
25.06.2010 11:00
Forum: Helicon Focus: Support
Topic: Can you use Helicon Software on multiple PCs
Replies: 1
Views: 2007

Re: Can you use Helicon Software on multiple PCs

You can get keys for 4 computers you are working on, but only one copy of the program can be used at the same time.
by Stas Yatsenko
25.06.2010 10:45
Forum: Helicon Focus: Support
Topic: Problems with 5.1.5x64
Replies: 11
Views: 7592

Re: Problems with 5.1.5x64

Here is the link to the previous version:
http://www.heliconsoft.com/downloads/He ... s5.1.2.exe
by Stas Yatsenko
24.06.2010 11:50
Forum: Helicon Focus: Support
Topic: RAW problem!
Replies: 5
Views: 5283

Re: RAW problem!

Try to process the same files converted to JPEGs. If the bug is still there, then we will need only couple of original JPEGs. Please send them to support@heliconsoft.com.
by Stas Yatsenko
23.06.2010 13:29
Forum: Helicon Remote
Topic: Remote software not working
Replies: 19
Views: 15255

Re: Remote software not working

Larry,

We found and fixed the bug with MLU mode. We will send you a link by mail. You are welcome to try it this help in your case.
by Stas Yatsenko
23.06.2010 13:24
Forum: Helicon Remote
Topic: focusing
Replies: 13
Views: 11093

Re: focusing

We have no feedback from the camera about the steps. That is the major problem. We had some lens that ingnored focusing steps in the begining of the focusing range but worked perfectly otherwise. I would recommend you to increase pause between steps. One of the reasons for missing steps is that came...
by Stas Yatsenko
21.06.2010 13:33
Forum: Helicon Remote
Topic: focusing
Replies: 13
Views: 11093

Re: focusing

Dan, We added DOF calculator to easy this task but we cannot fully automate it. DOF depends on lens aperture, we take into account this parameters in our DOF calculator. But every lens has different properties and internal implementation for focusing steps. It might be useful to add lens profiles in...
by Stas Yatsenko
21.06.2010 13:19
Forum: Helicon Focus: Support
Topic: RAW problem!
Replies: 5
Views: 5283

Re: RAW problem!

We need to test your files in our environment. Can you please upload it to our ftp server as described at http://www.heliconsoft.com/ftp.html
by Stas Yatsenko
21.06.2010 13:09
Forum: Helicon Focus: Micro
Topic: Command Line
Replies: 1
Views: 11459

Re: Command Line

by Stas Yatsenko
17.06.2010 13:09
Forum: Helicon Focus: Support
Topic: Evaluation time expire after 3 days!!!
Replies: 3
Views: 3225

Re: Evaluation time expire after 3 days!!!

Luis,

We will send you a temporary license so you can properly evaluate the program.
Please send me (support@heliconsoft.com) your workstation ID (Helicon menu->Help->Registration).
by Stas Yatsenko
16.06.2010 13:57
Forum: Helicon Remote
Topic: focusing
Replies: 13
Views: 11093

Re: focusing

Are you sure this happens also with the latest version from our site? We fixed one bug which may have caused such a problem.
by Stas Yatsenko
14.06.2010 17:10
Forum: Helicon Remote
Topic: piloter un Pentax K7
Replies: 1
Views: 3101

Re: piloter un Pentax K7

Helicon Remote does not support Pentax, sorry. I think Pentax cannot be controled from PC. But you can use StackShot rails for macrophotography, check if it suits you.