Search found 3842 matches

by Stas Yatsenko
04.01.2011 13:28
Forum: Helicon Remote
Topic: crash?
Replies: 3
Views: 3857

Re: crash?

by Stas Yatsenko
04.01.2011 11:32
Forum: Helicon Remote
Topic: D300 nikon
Replies: 12
Views: 8502

Re: D300 nikon

Robert, thanks for your feedback. Indeed, you need to change focus with the controls of the program, otherwise the program will no know that focusing was changed! I would appreciate your testing and reports. You can write us directly at support@heliconsoft.com
by Stas Yatsenko
04.01.2011 11:30
Forum: Helicon Remote
Topic: D3100 Support
Replies: 23
Views: 19575

Re: D3100 Support

The latest SDK was released by Nikon in April, 2010 as far as I remember. A new one should be released in the coming months, I suppose. We will add support for it as soon as Nikon Camera Remote have it.
by Stas Yatsenko
04.01.2011 11:29
Forum: Helicon Remote
Topic: Helicon Remote detecting Canon 400D but not working
Replies: 3
Views: 4949

Re: Helicon Remote detecting Canon 400D but not working

If there is no Live View, then there is no way to move focus from PC. Sorry.
by Stas Yatsenko
04.01.2011 11:18
Forum: Helicon Remote
Topic: remote kills canon 500D
Replies: 16
Views: 17847

Re: remote kills canon 500D

Zalama, We sent you more details on email. We had similar problem with Canon 5D Mark II about a year ago. When we set SRAW2 quality, the camera was blocked with error 70. The same happened if when we set quality with the camera menu. So it was a bug in firmware. I hope our advices in the mail will h...
by Stas Yatsenko
02.01.2011 14:26
Forum: Helicon Focus: Support
Topic: Bought software, no codes yet?
Replies: 3
Views: 2536

Re: Bought software, no codes yet?

Please send us (support@heliconsoft.com) your registration name and your registration e-mail.
by Stas Yatsenko
30.12.2010 12:51
Forum: Helicon Remote
Topic: Problem about Helicon Remote on d7000
Replies: 1
Views: 3002

Re: Problem about Helicon Remote on d7000

We are trying to understand why D7000 does not work correctly. Hopefully we will solve this soon.
by Stas Yatsenko
30.12.2010 12:24
Forum: Helicon Remote
Topic: out of focus areas
Replies: 1
Views: 3143

Re: out of focus areas

If you upload the images to our server (as described at http://www.heliconsoft.com/ftp.html) I would tell you for sure. Now I can only recommend to set Depth map feathering in Preferences to 0 and experiment with different Radius values. Two sharp edges are located at different depth so the program ...
by Stas Yatsenko
30.12.2010 12:22
Forum: Helicon Remote
Topic: D3100 Support
Replies: 23
Views: 19575

Re: D3100 Support

Most probably Nikon libraries do not yet support your camera. We will update the program as soon as Nikon publishes new SDK.
by Stas Yatsenko
30.12.2010 12:21
Forum: Helicon Remote
Topic: shutter speeds
Replies: 2
Views: 3380

Re: shutter speeds

Good point, we will check why the list is limited to 1/30. We tested Canon 5D Mk II, Nikon D90 and Canon 450D with Helicon Remote 2.0.11 and these cameras allow time up to 30 sec. Please give us more details: camera, program version, OS.
by Stas Yatsenko
30.12.2010 12:13
Forum: Helicon Remote
Topic: Helicon Remote settings
Replies: 1
Views: 2566

Re: Helicon Remote settings

1. Distance between shots is measured in focusing steps made by camera lens. These steps are equivalent of rotating the focusing right by some angle. If the distance between shots is too big, you will see unfocused area between shots after stacking them with Helicon Focus. 2. Yes, if you open DOF ca...
by Stas Yatsenko
28.12.2010 22:27
Forum: Helicon Focus: Macro
Topic: error codes
Replies: 5
Views: 6769

Re: error codes

Most probably it means that program has not enough memory to load the image. Normally such size should not be a probelm. Please give us more details about your OS and RAM installed.
by Stas Yatsenko
28.12.2010 22:25
Forum: Helicon Remote
Topic: D7000 support plans
Replies: 22
Views: 13739

Re: D7000 support plans

We are trying to understand why D7000 does not work correctly. Hopefully we will solve this soon. We would appreciate if you send us (support@heliconsoft.com) log file after trying theprogram with D7000 (see menu\Preferences\Tools).
by Stas Yatsenko
28.12.2010 22:23
Forum: Helicon Remote
Topic: Helicon Remote detecting Canon 400D but not working
Replies: 3
Views: 4949

Re: Helicon Remote detecting Canon 400D but not working

I am not sure if 400D has enough functionality to support all live view operations. The simple check is to try Canon EOS utility: if you see live view there and can make focusing steps in live view mode, then our program should be able to do the same. I would ask you to send us (support@heliconsoft....
by Stas Yatsenko
28.12.2010 22:20
Forum: Helicon Remote
Topic: crash?
Replies: 3
Views: 3857

Re: crash?

Please send us (support@heliconsoft.com) Helicon Remote logs (see menu\Preferences\Tools) and information about your system.