Search found 80 matches

by Catherine
29.06.2019 22:18
Forum: Helicon Focus: Support
Topic: Output file size
Replies: 2
Views: 388

Re: Output file size

Yes, the output will retain the detail of the original, the output image resolution is the same as the input resolution (42 megapixels in your example) minus a couple pixels cropped out during the alignment phase (pixels along the edge that contain objects visible only on some images and not others,...
by Catherine
29.06.2019 22:13
Forum: Helicon Focus: Support
Topic: Failed to load project file
Replies: 5
Views: 974

Re: Failed to load project file

Yes, I think you should export your images from Lightroom as files and then load them into Helicon Focus. You just can't combine LR export workflow with project files because of the way LR works, there's nothing we can do on our end. I can understand why you find DNG / RAW processing slow, processin...
by Catherine
29.06.2019 22:07
Forum: Helicon Focus: Support
Topic: Feature Request: save all and batch open and render
Replies: 5
Views: 2117

Re: Feature Request: save all and batch open and render

Thank you, we've added this feature to our to-do list, however, we can't give an accurate time frame of when it will be done.
by Catherine
27.06.2019 00:18
Forum: Helicon Focus: Support
Topic: Failed to open images
Replies: 4
Views: 2628

Re: Failed to open images

Sorry, this camera is not supported by the Adobe DNG Converter
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html#Supportedcameramodels
by Catherine
27.06.2019 00:16
Forum: Helicon Focus: Macro
Topic: Not compensating magnification from focusing
Replies: 6
Views: 3416

Re: Not compensating magnification from focusing

The main recommendation would be to download and install the latest version of Helicon Focus from http://www.heliconsoft.com/software-downloads/, a lot of bugs has been fixed since the first topic post date.
by Catherine
27.06.2019 00:09
Forum: Helicon Remote
Topic: Fujifilm GFX100 Support
Replies: 1
Views: 560

Re: Fujifilm GFX100 Support

No, sorry, for the time being we have no plans to support Fuji cameras in the near future as we have our hands full with Nikon, Canon and Sony.
by Catherine
27.06.2019 00:06
Forum: Helicon Remote
Topic: Nikon Step Size
Replies: 1
Views: 520

Re: Nikon Step Size

Please follow the instructions to determine the right correction factor: https://www.heliconsoft.com/HeliconRemoteHelp/english/HeliconRemote.html#HR_CORECTION_FACTOR We recommend you find the correction factor for each of your lenses. Once the calculator is set up correctly, it will recalculate the ...
by Catherine
26.06.2019 23:07
Forum: Helicon Focus: Support
Topic: HF fails but Photoshop CC succeeds: alignment issue?
Replies: 4
Views: 708

Re: HF fails but Photoshop CC succeeds: alignment issue?

Thank you for sending over the stack. Please try experimenting with rotation compensation in Preferences\Autoadjustments (https://www.heliconsoft.com/focus/help/english/HeliconFocus.html#HF_ADJ)
Increasing Rotate value does help achieving a better result in this case.
by Catherine
26.06.2019 23:04
Forum: Helicon Focus: Support
Topic: new Macbook pro planned
Replies: 2
Views: 1004

Re: new Macbook pro planned

Sorry for leaving your question without a reply for too long.
We suppose it will be supported. We aim to support gpus from ~2015. But unfortunately, we can't test it so far.
by Catherine
26.06.2019 22:57
Forum: Helicon Focus: Support
Topic: Retouching on Mac
Replies: 2
Views: 796

Re: Retouching on Mac

Actually, retouching works the same in Win and Mac OS versions of Helicon Focus.
Here's the video on using Copy from source brush: https://www.youtube.com/watch?v=_WuDiuJcn1g
More videos to come soon at https://www.heliconsoft.com/tutorials/36/
by Catherine
26.06.2019 22:50
Forum: Helicon Focus: Support
Topic: What are the differences?
Replies: 1
Views: 517

Re: What are the differences?

There are three types of Helicon Focus licenses - Lite, Pro and Premium. Helicon Focus Lite includes all the basic stacking algorithms, but does not include Pro features, like retouching, OpenCL hardware acceleration, possibility to save to .dng etc. Helicon Focus Pro and Premium include Helicon Foc...
by Catherine
21.06.2019 15:51
Forum: Helicon Focus: Support
Topic: DNG Exception Loading Image: Error Code 100005
Replies: 1
Views: 522

Re: DNG Exception Loading Image: Error Code 100005

You're running an outdated version of Helicon Focus as well as DNG converter, that's most likely whey you're seeing this failure, but you can't install more recent versions on a 32-bit system. Another possibility is that you're running out of RAM - another sore point of 32-bit systems. The solution ...
by Catherine
20.06.2019 23:57
Forum: Helicon Focus: Support
Topic: Failed to load project file
Replies: 5
Views: 974

Re: Failed to load project file

The source file cannot be located because you opened it from a Temporary folder. If you were exporting from Lightroom - this is expected as Lightroom places exported files to a temporary location and then deletes them once the export process finalizes; you're not supposed to be saving projects out o...
by Catherine
20.06.2019 23:08
Forum: Helicon Remote
Topic: Nikon D5500 ios take picture shows wrong image preview
Replies: 8
Views: 2299

Re: Nikon D5500 ios take picture shows wrong image preview

What device did you find this problem on, exactly? Is it also iPad Air?