Search found 3808 matches

by Stas Yatsenko
11.02.2019 16:01
Forum: Helicon Focus: Support
Topic: Canvas size
Replies: 2
Views: 214

Re: Canvas size

You probably need too disable "Auto crop" option in Autoadjustment settings. Please also note that first image in the stack is used to compile composite, so you may also need to disable stack auto sorting (gear icon under source image list)
by Stas Yatsenko
11.02.2019 15:57
Forum: Helicon Focus: Support
Topic: 3D viewer suggestions
Replies: 6
Views: 321

Re: 3D viewer suggestions

3d model can be exported to obj format which can be read by many advanced 3d software. Maybe you will find solution using this path.
by Stas Yatsenko
08.02.2019 12:02
Forum: Helicon Focus: Support
Topic: file location after a 'save'
Replies: 1
Views: 265

Re: file location after a 'save'

Sorry, I have no idea why LR doesn't see the file that, as you said, is indeed there. Doesn't sound like the problem is on our end.
by Stas Yatsenko
07.02.2019 11:21
Forum: Helicon Remote
Topic: lag time with helicon remote
Replies: 1
Views: 368

Re: lag time with helicon remote

5 seconds sounds about right, very little can be done at this point to shorten this delay. 4 seconds may be feasible, but that's it. There's no single big delay, it's a chain of a large number of small delays that add up together. That's how remote control works, it's just not optimized for speed. Y...
by Stas Yatsenko
06.02.2019 13:26
Forum: Helicon Focus: Support
Topic: Folder Monitor
Replies: 1
Views: 257

Re: Folder Monitor

It will be fixed in the next version.
by Stas Yatsenko
05.02.2019 11:46
Forum: Helicon Focus: Support
Topic: Cant open Z-7 Raw files
Replies: 1
Views: 264

Re: Cant open Z-7 Raw files

You need to install new Adobe DNG Converter: http://www.heliconsoft.com/adobedng/
and setup the path to DNG Converter in Helicon Focus menu "Edit / Preferences... / Integration". In the RAW development settings under Source image list select RAW-in-DNG-out loader codec.
by Stas Yatsenko
04.02.2019 16:13
Forum: Helicon Focus: Support
Topic: 3D file format support & combining.
Replies: 1
Views: 404

Re: 3D file format support & combining.

No, Helicon Focus cannot be used for such purpose. Search for a technology called photometry, you will probably find some suitable software.
by Stas Yatsenko
04.02.2019 11:33
Forum: Helicon Remote
Topic: New version trouble 3.9.7W
Replies: 1
Views: 360

Re: New version trouble 3.9.7W

Which version did you have previously?
by Stas Yatsenko
01.02.2019 15:54
Forum: Helicon Remote
Topic: Nikon D5500 ios take picture shows wrong image preview
Replies: 6
Views: 727

Re: Nikon D5500 ios take picture shows wrong image preview

That's why we're puzzled by this as well since it doesn't happen on any of our iOS devices. We don't have iPad Air, though, and while I don't think the issue is strictly tied to the device model, we can't dismiss the possibility. We'll see if we can find one for testing.
by Stas Yatsenko
31.01.2019 16:05
Forum: Helicon Focus: Macro
Topic: helicon focus Nikon D500
Replies: 4
Views: 578

Re: helicon focus Nikon D500

Yes, you do need to reconfigure the tube after you change aperture (or focal length, since both of these affect DOF).
by Stas Yatsenko
30.01.2019 12:30
Forum: Helicon Remote
Topic: 5d3 to iPhone 6s+
Replies: 1
Views: 269

Re: 5d3 to iPhone 6s+

Hello, USB connection is not possible on iOS, only Wi-Fi (we even say this in the very first line of the app's description). This means that the only way you can use 5D Mark III with the iOS version of Helicon Remote is Canon WFT-E7A adapter.
But USB works on Windows, Mac and Android.
by Stas Yatsenko
30.01.2019 12:21
Forum: Helicon Focus: Macro
Topic: helicon focus Nikon D500
Replies: 4
Views: 578

Re: helicon focus Nikon D500

You can shoot in Live View mode, but you do not have to. However, current focus position will only be updated when you release the shutter button, Live View will not display advancement of focus in real time mode. As for using flash, when shooting with the tube you control shooting manually, i.e. yo...
by Stas Yatsenko
29.01.2019 15:21
Forum: Helicon Remote
Topic: Bugs using 5DIV and Galaxy S9?
Replies: 5
Views: 523

Re: Bugs using 5DIV and Galaxy S9?

How exactly are you trying to navigate the zoomed-in image? Perhaps, you're doing something that's not clearly recognized as the gesture you intended. Put your finger on the screen and move in the direction you want to drag the image. If you put the finger on the screen and keep it still for too lon...
by Stas Yatsenko
29.01.2019 13:30
Forum: Helicon Focus: Macro
Topic: Stacking anomoly
Replies: 3
Views: 1540

Re: Stacking anomoly

We try to comment on user stacks but we just do not get them sometimes. There are several reasons for bad results, some of them could be fixed, some not. For example, some artifacts are caused by misalignment of source images. Enabling rotation or chaning other alignment params could help. There are...
by Stas Yatsenko
28.01.2019 16:02
Forum: Helicon Remote
Topic: Nikon D5500 ios take picture shows wrong image preview
Replies: 6
Views: 727

Re: Nikon D5500 ios take picture shows wrong image preview

Every shot you take in Helicon Remote is pulled to your iOS device and saved in its media library. Can you check whether or not these images are correct? The fastest way is to use the app's built-in photo browser (Tools -> Photo browser).