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by Stas Yatsenko
02.11.2009 15:11
Forum: Helicon Focus: Support
Topic: RAW Question/Problem
Replies: 2
Views: 2542

The latest Helicon Focus 5.0 includes the most recent Adobe DNG converter and DCRAW, both support D3x raw files. Alternatevely, you can use any RAW converter to make 16 bit TIFF files and then process TIFF files with Helicon Focus. Version 5 of Helicon Focus installs Lightroom plugin which can be us...
by Stas Yatsenko
02.11.2009 15:05
Forum: Helicon Remote
Topic: Memory error with Remote
Replies: 4
Views: 3794

Thanks for the feedback. We will try to reproduce the problem with Nikon D300 tomorrow. Please try to make one one shot (Take picture). And we would appreciate a remote_control.log file after you got error message. This file is located in the folder with HeliconRemote.exe
by Stas Yatsenko
02.11.2009 14:57
Forum: Helicon Remote
Topic: Testing Helicon Remote
Replies: 22
Views: 13051

Brian,

Thanks for this suggestion. We will try to add an option to disable LiveView during shooting to make the flash work.

Rotation - you can change this in the Preferences of Helicon Remote.
by Stas Yatsenko
02.11.2009 13:02
Forum: Helicon Focus: Support
Topic: Windows 7
Replies: 1
Views: 1464

Re: Windows 7

HowardG wrote:Is HF compatable with Windows 7 64 bit? Thanks.

Yes, Helicon Focus is Windows 7 64 bit - compatible.
by Stas Yatsenko
28.10.2009 16:20
Forum: Helicon Focus: Support
Topic: Testing Helicon Remote
Replies: 1
Views: 1646

Re: Testing Helicon Remote

Dan/Stas Just downloaded V5, have a Pro licence. Am very excited about the Helicon Remote beta. Am using it with a Canon 50D, mostly it connects, allows settings etc but am having some problems getting it to do the focus steps when I start shooting. Where is the best place to post / discuss issues ...
by Stas Yatsenko
28.10.2009 16:07
Forum: Helicon Remote
Topic: Testing Helicon Remote
Replies: 22
Views: 13051

Testing Helicon Remote

Brian, Dan/Stas Just downloaded V5, have a Pro licence. Am very excited about the Helicon Remote beta. Am using it with a Canon 50D, mostly it connects, allows settings etc but am having some problems getting it to do the focus steps when I start shooting. Where is the best place to post / discuss i...
by Stas Yatsenko
23.10.2009 12:50
Forum: Helicon Focus: Support
Topic: Black picture as result
Replies: 11
Views: 7272

Re: Black picture as result

DC87 wrote:Hi all!

Have following problem: each time I try to process some images, I get totally black picture as a result (see screenshot). What I do wrong?


Please install the newest 5.0 version and check if the bug persists:
http://www.heliconsoft.com/focus_downloads.html

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