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by Stas Yatsenko
16.11.2009 15:20
Forum: Helicon Remote
Topic: d90...
Replies: 14
Views: 8620

We still cannot get D90 for tests, so no updates so far. We will release new version with newer dlls, maybe this will help.
by Stas Yatsenko
16.11.2009 15:18
Forum: Shooting
Topic: The sky
Replies: 6
Views: 15498

I think PL filter is not possible to implement in software. As to ND filter, it is easy to implement, we will add this to our to-do list.
by Stas Yatsenko
16.11.2009 15:02
Forum: Helicon Focus: Support
Topic: Processing Batch Images
Replies: 5
Views: 2252

We do the same as all digital cameras do: contast detect focusing. Local contrast is measured for each pixel and then this information is used to merge images.
by Stas Yatsenko
16.11.2009 14:55
Forum: Helicon Remote
Topic: ERROR mESSAGE - " IS NOT A VALID INTEGER VALUE
Replies: 1
Views: 2287

We are trying to reproduce the bug but it seems it depends on the parameters of Helicon Remote. A printscreen of the program before you press Start Shooting button would help us to locate the program. Please send it to Yatsenko.Stas@gmail.com We suspect that one of the edit fields contains text whic...
by Stas Yatsenko
12.11.2009 15:38
Forum: Helicon Photo Safe: General
Topic: Registering
Replies: 5
Views: 4626

Thanks for the information!
by Stas Yatsenko
11.11.2009 16:01
Forum: Helicon Focus: Support
Topic: Processing Batch Images
Replies: 5
Views: 2252

No, current version can only save merged image in batch mode, but not the other types of exports.
by Stas Yatsenko
10.11.2009 14:51
Forum: Helicon Filter: Bugs and Support
Topic: shutting down helicon filter failure
Replies: 1
Views: 1708

We do not modify 4.x version anymore. Would you like to test Helicon Filter 5.0 beta? Please contact us via support@heliconsoft.com
by Stas Yatsenko
09.11.2009 14:20
Forum: Helicon Remote
Topic: d90...
Replies: 14
Views: 8620

"USB mass storage" mode

We found that the program does not detect the camera if you use "USB mass storage" mode in your camera. Please switch to PTP instead of USB mode, this should help.
by Stas Yatsenko
09.11.2009 12:26
Forum: Helicon Focus: Support
Topic: Processing Batch Images
Replies: 5
Views: 2252

It is not yet possible, you can batch process the stack and save merged image but not the obj file. I will put your request in our to-do list.
by Stas Yatsenko
09.11.2009 11:59
Forum: Helicon Filter: General
Topic: Getting Texture with OBJ file
Replies: 7
Views: 4590

Helicon Focus saves z-values for the model as the matrix 512x512. Even if the image is not square, the matrix is always have such dimensions. Except for the case if you resave 3D model from the 3D Viewer in the compact mode. Amplifier - this parameter is very straightforward. It is a multiplier for ...
by Stas Yatsenko
06.11.2009 16:45
Forum: Helicon Focus: Support
Topic: offline registration
Replies: 4
Views: 2554

Peter, Please do not be afraid to lost your activations, we will add you more keys if needed. Please have a look at http://www.heliconsoft.com/registration_help.html It is the help page with printscreens, I will not be able to describe it better. To be short, you need to have get information from of...
by Stas Yatsenko
05.11.2009 18:06
Forum: Helicon Focus: Support
Topic: splotching
Replies: 2
Views: 1666

It looks like the brightness of images was very different. Do you have Brightness adjustment in the Preferences of Helicon Focus activate? Do you shoot in manual exposure mode?
by Stas Yatsenko
05.11.2009 17:25
Forum: Helicon Focus: Support
Topic: offline registration
Replies: 4
Views: 2554

Offline registration

For your offline computer you should generate the key manually. Open Helicon Filter / Focus menu->Help->Offline registration..., copy your Workstation ID (in format 00-00-00-00-00-00-00-00). Then login from another computer, connected to internet, to http://support.heliconphotosoft.com Use your acti...
by Stas Yatsenko
05.11.2009 17:12
Forum: Helicon Remote
Topic: d90...
Replies: 14
Views: 8620

Please send us (Yatsenko.Stas@gmail.com) remote_control.log from the Helicon Focus folder. It will help us to understand why D90 is not detected.
by Stas Yatsenko
05.11.2009 16:57
Forum: Helicon Filter: Bugs and Support
Topic: W7 64bit: No HF in PS CS 4
Replies: 2
Views: 2831

We will make 64 bit version of the plugin (8bf) for the 64 bit Photoshop. It will come with the version 5 of Helicon Filter in a few weeks.

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