Search found 3851 matches

by Stas Yatsenko
04.04.2019 12:14
Forum: Helicon Remote
Topic: Focus Bracketing Correction Factor
Replies: 2
Views: 1083

Re: Focus Bracketing Correction Factor

Yes, I don't see any problem in your description, if the factor needs to be 0.04 - so be it. That is exactly what the factor is for.
by Stas Yatsenko
04.04.2019 11:35
Forum: Helicon Focus: Support
Topic: Register Online
Replies: 1
Views: 883

Re: Register Online

Please contact us via support@heliconsoft.com
by Stas Yatsenko
31.03.2019 10:09
Forum: Helicon FB Tube
Topic: Several Questions
Replies: 2
Views: 1034

Re: Several Questions

First of all, there’s no need for you to update firmware, you had the latest version pre-installed. But if you decided to do it, please make sure that Live View is on, send the data to the tube and watch the led flash until it goes constant green. Unlike tube configuration process, you will need to ...
by Stas Yatsenko
29.03.2019 15:58
Forum: Helicon Focus: Support
Topic: Command Line options not available
Replies: 5
Views: 1489

Re: Command Line options not available

Meanwhile, we're sending a download link for the new version of Helicon Focus to the e-mail you used for registering on the forums.
by Stas Yatsenko
28.03.2019 11:44
Forum: Helicon Focus: Support
Topic: Batch
Replies: 1
Views: 860

Re: Batch

Please try the latest release of Helicon Focus 7.5.1:
http://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
27.03.2019 21:43
Forum: Helicon Focus: Support
Topic: Command Line options not available
Replies: 5
Views: 1489

Re: Command Line options not available

Are you using Helicon Focus on Windows or Mac? We've implemented your suggestions and are ready to send you a new beta version.
by Stas Yatsenko
27.03.2019 15:20
Forum: Helicon Remote
Topic: Canon EOS R
Replies: 18
Views: 6416

Re: Canon EOS R

CR3 support in Helicon Focus depends on support of this format in some of the third-party image processing libraries we're using. That support currently seem to be lacking, but we're investigating. As for Helicon Remote, we can't promise anything yet but we'll see what we can do after we add support...
by Stas Yatsenko
26.03.2019 12:55
Forum: Helicon Focus: Support
Topic: clone stamp doesn't work on reopened project file
Replies: 3
Views: 1173

Re: clone stamp doesn't work on reopened project file

What OS version and Helicon Focus version do you have?
by Stas Yatsenko
25.03.2019 15:52
Forum: Helicon FB Tube
Topic: Tube connection
Replies: 3
Views: 1061

Re: Tube connection

The transmitter has a standard 3.5 mm plug found in headphones and many other standard accessories. Could you please explain in a bit more detail what you mean saying that it damaged the socket? As for configuration, please update the configuration app: https://www.heliconsoft.com/configuration/#dow...
by Stas Yatsenko
25.03.2019 12:54
Forum: Helicon Focus: Support
Topic: Best file format for Fuji TIFF or DNG
Replies: 1
Views: 924

Re: Best file format for Fuji TIFF or DNG

If you mean Fuji 50S, only the 35 mm crop mode causes problems as it's not support by Adobe. Otherwise you can use any format and the workflow is the same or almost the same. TIFF may be a bit simpler.
by Stas Yatsenko
22.03.2019 15:09
Forum: Helicon Focus: Support
Topic: Command Line options not available
Replies: 5
Views: 1489

Re: Command Line options not available

Both are good suggestions, but implementing them would take us a while, especially saving multiple outputs for each stack, this was never intended and it's something that the command line mode should be designed around. I'll add it to our to-do list. What do you mean by "results that were not consis...
by Stas Yatsenko
22.03.2019 12:18
Forum: Helicon Focus: Support
Topic: Registration
Replies: 1
Views: 868

Re: Registration

Please contact us via support@heliconsoft.com
by Stas Yatsenko
21.03.2019 10:24
Forum: Helicon Focus: Support
Topic: Save TIFF withot compression from command line
Replies: 9
Views: 1998

Re: Save TIFF withot compression from command line

Sorry, small mistake: it's "-tif", not "-tiff"