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by Stas Yatsenko
10.11.2017 17:01
Forum: Helicon Remote
Topic: Remote on Galaxy Tab 2 10.1
Replies: 4
Views: 97

Re: Remote on Galaxy Tab 2 10.1

I'm sorry, we're not familiar with this issue (e. g. it's not common). Seeing logcat output from this tablet after a failed attempt to launch the app may help. There is a number of logcat viewer apps in the market that will let you access this system-wide Android log.
by Stas Yatsenko
10.11.2017 17:00
Forum: Helicon Remote
Topic: No flash sync / Nikon D850
Replies: 4
Views: 105

Re: No flash sync / Nikon D850

It's probable that this boils down to camera body settings, but don't know which one, sorry. If you figure it out, we'd appreciate if you also let us know. Note that if you switch to MF and have "Activate live when taking a shot" set to "No" in Helicon Remote, then you're truly s...
by Stas Yatsenko
06.11.2017 15:14
Forum: Helicon Remote
Topic: wifi tethering to Canon 5DS
Replies: 8
Views: 295

Re: wifi tethering to Canon 5DS

T7i is definitely compatible via Wi-Fi.
by Stas Yatsenko
06.11.2017 15:13
Forum: Helicon Focus: Support
Topic: Idee for a New Feature
Replies: 1
Views: 144

Re: Idee for a New Feature

What would you use that feature for?
by Stas Yatsenko
03.11.2017 12:49
Forum: Helicon Remote
Topic: wifi tethering to Canon 5DS
Replies: 8
Views: 295

Re: wifi tethering to Canon 5DS

In principle, I don't see why W-E1 shouldn't work with Helicon Remote, you can try connecting the two the same you would connect to a camera with a built-in Wi-Fi module: activate Wi-Fi in the camera, run Helicon Remote, connect to the camera's Wi-Fi network, switch back to Remote and give it some 1...
by Stas Yatsenko
03.11.2017 11:44
Forum: Helicon Focus: Support
Topic: Bug/mistake/missing features in batch processing
Replies: 4
Views: 188

Re: Bug/mistake/missing features in batch processing

#1: No, it doesn't seem to work anywhere at the moment, we'll fix that. #3: The process won't get stuck on behalf of the cache being full because the cache only holds the internal data that's used to speed up processing (this data can be re-generated, doing that simply takes time). The stacking resu...
by Stas Yatsenko
31.10.2017 17:28
Forum: Helicon Remote
Topic: Helicon Remote - Sony 7RII
Replies: 3
Views: 303

Re: Helicon Remote - Sony 7RII

Thanks! Yes, this is indeed interesting.
by Stas Yatsenko
31.10.2017 17:27
Forum: Helicon Remote
Topic: HR compatible with EOS 7D MkII?
Replies: 4
Views: 322

Re: HR compatible with EOS 7D MkII?

That's odd. Could be due to a conflict with other camera-related program. In that case, exiting the offending program will solve the problem.
by Stas Yatsenko
31.10.2017 17:27
Forum: Helicon Remote
Topic: wifi tethering to Canon 5DS
Replies: 8
Views: 295

Re: wifi tethering to Canon 5DS

Does it work similarly to built-in Wi-Fi, by creating a Wi-Fi network to which you connect the mobile app?
by Stas Yatsenko
31.10.2017 17:18
Forum: Helicon Focus: Support
Topic: Bug/mistake/missing features in batch processing
Replies: 4
Views: 188

Re: Bug/mistake/missing features in batch processing

Hi Stephan, Thanks for taking the time to write these detailed observations and suggestions. #1: That's not how it's supposed to work. It should respect the currently selected (meaning, last used) option, be it ascending, descending, or automatic. We'll check it. #2: Noted, we'll have to add that fe...
by Stas Yatsenko
26.10.2017 11:01
Forum: Helicon Remote
Topic: Auto-Focus not working - Nikon D3X/Samsung Tab S
Replies: 2
Views: 153

Re: Auto-Focus not working - Nikon D3X/Samsung Tab S

This is fixed in the latest update (version 3.9.1).
by Stas Yatsenko
19.10.2017 14:02
Forum: Helicon Filter: Bugs and Support
Topic: Geotagging does not work
Replies: 1
Views: 252

Re: Geotagging does not work

It looks like Google updated API again and this functionality failed. Sorry, we do not develop Helicon Filter any more, so you will probably need to find some other software for geotagging.
by Stas Yatsenko
19.10.2017 12:04
Forum: Helicon Focus: Support
Topic: Installing Helicon Focus
Replies: 3
Views: 3598

Re: Installing Helicon Focus

It is false alarm:
https://www.virustotal.com/#/file/d97b64cbf3e4a74a488beec00432ff0ddcc6feb98dd46d67b28df9c1d97bf008/detection
by Stas Yatsenko
17.10.2017 12:01
Forum: Helicon Remote
Topic: Nikon D850
Replies: 5
Views: 427

Re: Nikon D850

Please download the new version from our site:
http://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
17.10.2017 11:45
Forum: Helicon Filter: General
Topic: Photo Montage
Replies: 2
Views: 315

Re: Photo Montage

We removed Helicon Montage from installation. We decided not support it in the future version. If you like it and want to use, I would recommend to install older version into different folder to call Montage from there.
http://www.heliconsoft.com/downloads/HeliconFilter5.3.1.3.exe

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