Search found 3 matches

by JewelryPics
12.03.2019 21:43
Forum: Helicon Remote
Topic: Nikon D850 connection drops randomly
Replies: 3
Views: 999

Re: Nikon D850 connection drops randomly

So I added the Tether Tools TetherBoost Pro USB Core Controller, and that seems to have done the trick. No more disconnections. The way I'm using it is as a USB extension. It's a short cable with (USB-A) male & female ends—the male into my iMac Pro, and my 15' tether cable is attached to the female ...
by JewelryPics
28.02.2019 23:59
Forum: Helicon Remote
Topic: Nikon D850 connection drops randomly
Replies: 3
Views: 999

Re: Nikon D850 connection drops randomly

Yep—the shorter cable that shipped with the camera worked. I've taken it up with TetherTools' Customer Service, and they're recommending I add a TetherBoost Pro USB Core Controller , which adds power to the USB connection. I guess the USB ports on some computers can't maintain consistent power over ...
by JewelryPics
28.02.2019 00:15
Forum: Helicon Remote
Topic: Nikon D850 connection drops randomly
Replies: 3
Views: 999

Nikon D850 connection drops randomly

I've got a Nikon D850 connected to an iMac Pro via a new TetherTools 15' USB cable. It's plugged directly into the iMac USB-A port, not a hub. I don't have any other apps running, only Helicon Remote. The connection to the camera keeps dropping and then reconnecting within a few seconds. The time be...