Search found 6 matches

by Olaf D
06.10.2020 20:25
Forum: Helicon Focus: Support
Topic: Error message: "Project cannot be saved if other output was used for retouching"
Replies: 9
Views: 1747

Re: Error message: "Project cannot be saved if other output was used for retouching"

Hello Catherine,

I have never used any other edition as a source for retouching. Nevertheless, this message comes regularly. So I don't understand.

Bye Olaf
by Olaf D
15.09.2020 13:08
Forum: Helicon Focus: Support
Topic: Error message: "Project cannot be saved if other output was used for retouching"
Replies: 9
Views: 1747

Re: Error message: "Project cannot be saved if other output was used for retouching"

Hello,

i have this problem too. This is very annoying, as you never finish stacking and retouching an image within a processing time. The project memory function can almost no longer be used.
When can a bug fix be expected?

Best wishes
Olaf
by Olaf D
03.04.2019 22:45
Forum: Helicon Focus: Support
Topic: Graphics card is not available for selection
Replies: 1
Views: 1938

Re: Graphics card is not available for selection

I found the error: no current graphics driver...
by Olaf D
03.04.2019 17:36
Forum: Helicon Focus: Support
Topic: Graphics card is not available for selection
Replies: 1
Views: 1938

Graphics card is not available for selection

Hello,

my notebook has two graphics cards.
An Intel graphics 630 and an NVIDIA GeForce GTX 1050.
When selecting only the Intel graphics card is displayed. The NVIDIA is not available in the menu.

How can I select the NVIDIA graphics card?

Bye Olaf
GM.jpg
GM.jpg (215.82 KiB) Viewed 1938 times
HF.jpg
HF.jpg (152.64 KiB) Viewed 1938 times
by Olaf D
16.10.2018 20:50
Forum: Helicon Focus: Support
Topic: Project file is stored incorrectly in V7.02
Replies: 1
Views: 2226

Project file is stored incorrectly in V7.02

Hello,

after saving a retouch and reloading the project file, all of the retouched areas have moved several pixels. As a result, all previously performed work was no longer useful.
How can that be? I ask for help.

Bye Olaf
px.jpg
px.jpg (195.81 KiB) Viewed 2226 times
by Olaf D
14.10.2018 17:06
Forum: Helicon Focus: Support
Topic: how does it work: "Manual focus detection Area adjustment
Replies: 1
Views: 2569

how does it work: "Manual focus detection Area adjustment

Hello Stas, I'm new here in the forum, but have long been using Helicon Focus Pro and Helicon FB Tube. In version 7.0.2 there is the new setting: "Manual focus detection Area adjustment". This function is not clear to me. The help is unfortunately not described. My own tests have not shown...