Search found 5 matches

by Charlesjsharp
03.05.2020 17:33
Forum: Helicon Focus: Support
Topic: Registration deactivation
Replies: 2
Views: 1189

Re: Registration deactivation

Catherine, your post is inaccurate Please let me remind you Catherine that when I first conducted Helicon Soft on 27 April I said: Hi I have had Helcicon Soft for a year and have tried to buy a Pro Licence for $200, but the UK Pounds exchange rate you apply is incorrect. Please can you review this. ...
by Charlesjsharp
29.04.2020 23:11
Forum: Helicon Focus: Support
Topic: Registration deactivation
Replies: 2
Views: 1189

Registration deactivation

Watch out everyone. Helicon Soft is trying to double charge you. My software deactivated and I have just been told that 'some of the previous versions before v.7.5.8, OS updates could have caused registration deactivation requiring to re-enter the activation code.' I only discovered this when I aske...
by Charlesjsharp
17.09.2018 18:33
Forum: Helicon Focus: Macro
Topic: Invalid size
Replies: 3
Views: 6701

Re: Invalid size

That was a really quick response thank you. It seems to work great so the fix is good. I removed software version 6.8 manually after installing the new software.
by Charlesjsharp
15.09.2018 10:58
Forum: Helicon Focus: Macro
Topic: Invalid size
Replies: 3
Views: 6701

Re: Invalid size

I've tried again with different images and this time I got a different error message which is: internal render error:5. Annoying.
by Charlesjsharp
14.09.2018 16:04
Forum: Helicon Focus: Macro
Topic: Invalid size
Replies: 3
Views: 6701

Invalid size

I've just started using Helicon Focus and I'm finding it really irititating. I'm trying to render two images shot hand held using Helicon Tube. The camera moved during shooting and the images don't render well. So my logical solution is to crop the images so that they are aligned then Helicon Focus ...