Thanks.. Bug report sent.
As for focus point problem - sorry my mistake. I haven’t used remote for a while awaiting getting geared up for wireless with my iPad mini and forgot the proper focus procedure.

Seems I’ve traded one problem for another. I downloaded the iOS update, used the smartphone connection option on my 5d iv and connected OK. HOWEVER, now when I connect one of two problems occur: 1. All camera control functions are grayed out. 2. Some but not all camera function are active (usually f...

Thanks! I just checked the App Store and saw the update. Downloaded it and will give it a try soon. Relatedly, where do you find the software version? I previously searched and searched the app for this info to no avail.

Thanks for getting back. I just tried out my 5d iv with my iPad mini. I was not able to get through stacking focus set up before getting no camera connected message. Did I need to download and reinstall my iOS Helicon software? I checked online but saw no update. One other issue I’m having is with t...

"As for the random disconnects, we're also aware of this and are working on the problem. It's not trivial and requires a lot of work so it will take a while, but we know how to circumvent the problem. This is only a problem with the new Canon cameras. Previous generation cameras don't suffer t...