Search found 5 matches

by drraglenn
10.05.2018 22:31
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 40
Views: 11712

Re: Wireless tethering with Canon 5D-MK4?

Thanks.. Bug report sent.
As for focus point problem - sorry my mistake. I haven’t used remote for a while awaiting getting geared up for wireless with my iPad mini and forgot the proper focus procedure.
by drraglenn
10.05.2018 04:08
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 40
Views: 11712

Re: Wireless tethering with Canon 5D-MK4?

Seems I’ve traded one problem for another. I downloaded the iOS update, used the smartphone connection option on my 5d iv and connected OK. HOWEVER, now when I connect one of two problems occur: 1. All camera control functions are grayed out. 2. Some but not all camera function are active (usually f...
by drraglenn
10.05.2018 02:38
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 40
Views: 11712

Re: Wireless tethering with Canon 5D-MK4?

Thanks! I just checked the App Store and saw the update. Downloaded it and will give it a try soon. Relatedly, where do you find the software version? I previously searched and searched the app for this info to no avail.
by drraglenn
08.05.2018 23:31
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 40
Views: 11712

Re: Wireless tethering with Canon 5D-MK4?

Thanks for getting back. I just tried out my 5d iv with my iPad mini. I was not able to get through stacking focus set up before getting no camera connected message. Did I need to download and reinstall my iOS Helicon software? I checked online but saw no update. One other issue I’m having is with t...
by drraglenn
04.05.2018 16:47
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 40
Views: 11712

Re: Wireless tethering with Canon 5D-MK4?

"As for the random disconnects, we're also aware of this and are working on the problem. It's not trivial and requires a lot of work so it will take a while, but we know how to circumvent the problem. This is only a problem with the new Canon cameras. Previous generation cameras don't suffer this i...