Search found 3 matches

by joceyp
29.10.2019 21:36
Forum: Helicon Focus: Support
Topic: 7.5.8 bug
Replies: 0
Views: 8707

7.5.8 bug

I have noticed ever since I updated to this version, as I'm trying to zoom in or pan across the image to clean up edges, my screen goes blank including the zoom bar at the bottom and I cannot get the image to appear. All of the information is still loaded but no matter what panel I click on, I canno...
by joceyp
14.06.2018 17:41
Forum: Helicon Focus: Support
Topic: Helicon install crashing
Replies: 1
Views: 2149

Helicon install crashing

Hello, I've recently been using the 7.0 beta version for Mac. I've found some bugs which I had been working with your support on to deal with, but since they are now hindering my job workflow I need to revert back to 6.7.2. I've asked in emails multiple times for help to get this to successfully ope...
by joceyp
01.05.2018 18:44
Forum: Helicon Focus: Support
Topic: HF 7.0.0 Mac Beta testing, part one: Alignment problem
Replies: 9
Views: 6136

Re: HF 7.0.0 Mac Beta testing, part one: Alignment problem

I know this is a couple weeks behind but I am also having an issue with HF 7.0 stacking incorrectly and misaligning. I sent an email to customer support today directly because the Contact page on the website wasn't working but I haven't gotten a response yet and I'm starting to get flustered as I ca...