Does a flash work if it's installed directly onto the camera body hotshoe?
If it does, then it's not a software error on our part (and we don't know what might be causing the issue).
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No. we work RFS Transmitter from Broncolor (https://www.bhphotovideo.com/c/product/273437-REG/Broncolor_36_130_00_RFS_Radio_Slave_Transmitter.html) for syncronitation.