Search found 24 matches

by TheDocAUS
14.05.2019 06:33
Forum: Helicon Focus: Support
Topic: Picture disappears in HF 7.5.x
Replies: 6
Views: 359

Re: Picture disappears in HF 7.5.x

I have been working on many videos. I cannot recall which one it was. If it happens again I will report it.
by TheDocAUS
14.05.2019 06:23
Forum: Helicon Focus: Support
Topic: Feature Request: Helicon 3D viewer
Replies: 2
Views: 88

Re: Feature Request: Helicon 3D viewer

At present you can add text to the image. It is an existing feature. Keep that existing feature. I need the ability to use text solely on the scale.
by TheDocAUS
10.05.2019 11:25
Forum: Helicon Focus: Support
Topic: Picture disappears in HF 7.5.x
Replies: 6
Views: 359

Re: Picture disappears in HF 7.5.x

I have had this happen a few times. I could not work out why it was happening. Restarting Helicon fixes it, but I have had it occur 2 or 3 times. On all occasions it was a stack using jpgs - extracted from a 6K video by Helicon. I was NOT using GPU acceleration. I was not able to reproduce it, it wa...
by TheDocAUS
10.05.2019 11:19
Forum: Helicon Focus: Support
Topic: Feature Request: Helicon 3D viewer
Replies: 2
Views: 88

Feature Request: Helicon 3D viewer

My suggestions: 1. Allow any scale to be placed, by the user, in any of the four corners of an image. With only one location it can partially obscure the image. 2. Have a text field that is paced above or below the scale itself. That way you can say what the scale is inches, millimetres, etc 3. Keep...
by TheDocAUS
16.04.2019 03:43
Forum: Helicon Focus: Macro
Topic: My first try was useless
Replies: 6
Views: 558

Re: My first try was useless

I did download from the Dropbox link, I got jpegs. Maybe I was not logged into Dropbox at the time.
by TheDocAUS
15.04.2019 11:41
Forum: Helicon Focus: Macro
Topic: My first try was useless
Replies: 6
Views: 558

Re: My first try was useless

Two comments, first, if they are the original jpegs they are of low quality. Second, the lighting you used is poor. I would start by improving lighting and see whether that fixes some of the artefacts. You need to get the overall process set up correctly, including lighting and jpg quality. Poor ima...
by TheDocAUS
27.02.2019 07:04
Forum: Helicon Focus: Support
Topic: 3D viewer suggestions
Replies: 6
Views: 681

Re: 3D viewer suggestions

I was.
by TheDocAUS
20.02.2019 09:51
Forum: Helicon Focus: Support
Topic: 3D viewer suggestions
Replies: 6
Views: 681

Re: 3D viewer suggestions

Problem occurs when I try and import the obj file into another program. Tried a few, all failed.
by TheDocAUS
12.02.2019 00:16
Forum: Helicon Focus: Support
Topic: 3D viewer suggestions
Replies: 6
Views: 681

Re: 3D viewer suggestions

To date I have not successfully exported to obj format.
by TheDocAUS
11.02.2019 02:32
Forum: Helicon Focus: Support
Topic: 3D viewer suggestions
Replies: 6
Views: 681

3D viewer suggestions

Hi

Any chance the export options on the 3D viewer can be extended to:
1. HTML5 ((including mouse control, click and drag, zoom in/out), and/or
2. interactive MP4 files (including mouse control, click and drag, zoom in/out)?

regards

Michael
by TheDocAUS
14.11.2018 06:43
Forum: Helicon Focus: Support
Topic: Helicon Method C Support
Replies: 5
Views: 1592

Re: Helicon Method C Support

No, only happened once to me. It was fixed without drama.

I suspect a cache issue, maybe.
by TheDocAUS
11.11.2018 13:55
Forum: Helicon Focus: Support
Topic: Helicon Method C Support
Replies: 5
Views: 1592

Re: Helicon Method C Support

I had the same issue. I just changed to another view mode (top left hand of screen under File ....)

Then I changed back to my normal split screen, problem fixed.

Clean out your cache as well.
by TheDocAUS
04.11.2018 12:14
Forum: Helicon Focus: Support
Topic: Video only imports as landscape
Replies: 1
Views: 1128

Video only imports as landscape

Hi When importing 6k video into Helicon Focus, it always imports the frames in Landscape mode, even if the original video was taken in Portrait Mode. The same applies to 4K video. Is there a setting I can change to import the frames in the form they are taken? Either Landscape or Portrait? Or once i...
by TheDocAUS
10.10.2018 01:32
Forum: Helicon Focus: Support
Topic: Naming convention
Replies: 6
Views: 2069

Re: Naming convention

Stas Will the naming template also apply to video batch processing when it comes out? I hope so. Edit FYI: I changed the naming parameters in Ver 7 to include the original file name, then processed a 6K video. It used the name Frame 1 , not the original video file name. So HF must be getting the nam...