Search found 13 matches

by brucek
24.11.2018 22:03
Forum: Helicon Focus: Support
Topic: Output switching is super slow again
Replies: 8
Views: 3327

Re: Output switching is super slow again

I uninstalled all Helicon software and reinstalled. The bug is gone. One thing that caught my attention: There was still an old 6.8 version of Helicon Focus installed alongside the 7.2. I had assumed that 7.2's installation would upgrade in place, so I didn't bother to uninstall that. Maybe there we...
by brucek
22.11.2018 03:28
Forum: Helicon Focus: Support
Topic: Output switching is super slow again
Replies: 8
Views: 3327

Re: Output switching is super slow again

Your stack with exif data removed misbehaves in the same way when my slow internet is enabled. When I disabled wifi and restarted Helicon, rendering the Method A stack showed 50% on the progress bar for 6 minutes. After that, the progress bar disappeared, but the pointer icon still had spinny (hourg...
by brucek
18.11.2018 22:26
Forum: Helicon Focus: Support
Topic: Output switching is super slow again
Replies: 8
Views: 3327

Re: Output switching is super slow again

I narrowed it down to a minimum stack of 2 and the issue is still there. I've uploaded a zip of the two frames, as exported by Lightroom, to my dropbox:
https://www.dropbox.com/s/4v31qek3aq91h2l/exif_slowdown_test.zip?dl=0
Let me know when you have it so I can clear the space on my dropbox.
by brucek
17.11.2018 10:11
Forum: Helicon Focus: Support
Topic: Output switching is super slow again
Replies: 8
Views: 3327

Re: Output switching is super slow again

My internet is way too band limited to send this 105 image source stack (I live on an island and only have cell service for internet), but I'll see if I can come up with a small test case that shows the problem in the next couple of days.
by brucek
15.11.2018 01:27
Forum: Helicon Focus: Support
Topic: Output switching is super slow again
Replies: 8
Views: 3327

Output switching is super slow again

Hi Stas, I originally reported this in Helicon Focus 6.7, and it went away for a while in 7.0, but the problem is back. Helicon Focus 7.02 pro Windows 10 Pro, 1803, 64-bit Intel Core i7-4770K @ 3.50 GHz 32 GB RAM Switching between outputs in Helicon Focus has slowed down drastically for me. Selectin...
by brucek
12.04.2018 02:23
Forum: Helicon Focus: Support
Topic: Helicon Focus frame switching is super-slow
Replies: 4
Views: 1789

Re: Helicon Focus frame switching is super-slow

7.0 feels a lot faster! However, every time I go into retouch mode, it crashes. :-/
(Bug submitted from Helicon Focus.)
by brucek
09.04.2018 08:59
Forum: Helicon Focus: Support
Topic: Helicon Focus frame switching is super-slow
Replies: 4
Views: 1789

Re: Helicon Focus frame switching is super-slow

Thanks Stas, I'll try the new version and let you know.
by brucek
03.04.2018 02:59
Forum: Helicon Focus: Support
Topic: Helicon Focus frame switching is super-slow
Replies: 4
Views: 1789

Helicon Focus frame switching is super-slow

Helicon Focus 6.71 pro Windows 10 Pro, 1709, 64-bit Intel Core i7-4770K @ 3.50 GHz 32 GB RAM Recently, switching between frames and outputs in Helicon Focus has slowed down drastically for me. Selecting a different output or frame (in retouch mode or after a render) used to take at most a few second...
by brucek
30.01.2017 18:13
Forum: Helicon Focus: Support
Topic: Lightroom Exports Tiffs into Helicon Focus
Replies: 3
Views: 3000

Re: Lightroom Exports Tiffs into Helicon Focus

Is there a way that we can set the Lightroom Export to default the as DNG? I have the converter installed and it works when I go in and change the "Rename To" checkbox and "Image Format" drop down every time, but it would be nice if we could either set the default or have a separate "Helicon Focus D...
by brucek
12.01.2017 03:22
Forum: Helicon Focus: Support
Topic: Access violation during retouching
Replies: 3
Views: 4606

Re: Access violation during retouching

I found an easy way to reproduce this today and did another "Report a bug".
1. Use lightroom's export to Helicon on 182 frames
2. Do a pyramid stack
3. Go into retouch mode
4. Before making any changes, hit Ctrl-Z
Bang! access violation
by brucek
29.11.2016 03:18
Forum: Helicon Focus: Support
Topic: UI Wish List
Replies: 3
Views: 6802

Re: UI Wish List

Thanks for your reply, Stas. The issue with the PageUp/PageDown keys is that they are on the right side of the keyboard, and thus naturally right handed keys. The mouse is also in my right hand, so I have to switch from mouse to keyboard and back. Make sense? Yes, I've tried using my left hand, and ...
by brucek
22.11.2016 03:28
Forum: Helicon Focus: Support
Topic: Access violation during retouching
Replies: 3
Views: 4606

Access violation during retouching

I've seen this twice out of a couple of dozen stacks. I'm not sure exactly what triggers it, but this is my best recollection of what I was doing. I had been retouching a 40-frame stack (from Lightroom) and was using shift-scroll to adjust the color tolerance slider. After that, in the output window...
by brucek
21.11.2016 23:36
Forum: Helicon Focus: Support
Topic: UI Wish List
Replies: 3
Views: 6802

UI Wish List

Greetings! I'm fairly new here and have been trying out Helicon for a few weeks as a replacement for Zerene. I really like a lot about Helicon, but there are a few user interface things that are driving me nuts, all relating to retouching. 1. The keyboard shortcuts would work OK if I was a left hand...