Search found 27 matches

by Sterling
20.06.2018 10:45
Forum: Helicon Remote
Topic: unable to connect to Canon EOS Rebel T7i DSLR Camera with 18-135mm Lens
Replies: 1
Views: 278

unable to connect to Canon EOS Rebel T7i DSLR Camera with 18-135mm Lens

I sent in emails from Helicon Remote. Able to connect via Canon Connect and operate shutter remotely, look at images on the camera remotely --- but Helicon Remote locks up and then I send an email describing the error.

What is the fix?
by Sterling
02.05.2018 23:58
Forum: Helicon Focus: Support
Topic: PAUSING RENDERING ???
Replies: 1
Views: 340

PAUSING RENDERING ???


HOW CAN I PAUSE RENDERING?
by Sterling
18.04.2018 09:06
Forum: Helicon Remote
Topic: Canon EOS M50 (EOS Kiss M)
Replies: 1
Views: 454

Canon EOS M50 (EOS Kiss M)

<t>Does the Canon EOS M50 (EOS Kiss M) (to be released shortly) work with Helicon remotes such as the Helicon Tube or the Helicon Remote?
by Sterling
16.03.2018 18:41
Forum: Helicon Focus: Support
Topic: FB Tube IR signal transfer
Replies: 2
Views: 839

Re: FB Tube IR signal transfer

When do you do the IR signal transfer?

Even though the IR is touching the tube & the volume is at max, I am unable to get the green light to light up.
by Sterling
27.09.2017 02:20
Forum: Helicon Remote
Topic: wifi tethering to Canon 5DS
Replies: 8
Views: 1808

wifi tethering to Canon 5DS

Has there been progress in using the Canon Wi-Fi adaptor W-E1 for wireless tethering to Helicon Remote?
by Sterling
27.06.2017 00:46
Forum: Helicon Remote
Topic: Helicon Remote for iPhone & iPad
Replies: 8
Views: 3181

Re: Helicon Remote for iPhone & iPad

So, as far as I can tell, there is no wireless option for the Canon EOS 5DS R DSLR? If the issue is finding the lightest wired option, the Mac Air or the Surface Pro 4; do you have a preference? Realistically, what is the longest USB that could be used? Is there a chance that the Canon W-E1 Wi-Fi Ad...
by Sterling
23.06.2017 18:22
Forum: Helicon Remote
Topic: Helicon Remote for iPhone & iPad
Replies: 8
Views: 3181

Re: Helicon Remote for iPhone & iPad

I bought the lifetime license many years ago. Can you have someone check to see what sort of lifetime license that I bought?
by Sterling
23.06.2017 01:16
Forum: Helicon Remote
Topic: Helicon Remote for iPhone & iPad
Replies: 8
Views: 3181

Re: Helicon Remote for iPhone & iPad

Two questions: (1) Since I bought the lifetime license version of Helicon Focus, do I still have to pay to get Helicon Remote for either the OS or the Android. (2) Can the Galaxy Tablet A control the Canon EOS 5DR if the has wireless connectivity via the W-E1 adapter? Also, I have another wireless a...
by Sterling
22.06.2017 05:18
Forum: Helicon Remote
Topic: Helicon Remote for iPhone & iPad
Replies: 8
Views: 3181

Helicon Remote for iPhone & iPad

I was surprised to see this version of Helicon Remote listed for iPhones & iPads. After looking at one of your video tutorials, it was understanding that only an Android phone could be used. I have a Canon EOS 5Ds and have used Helicon Remote with the desktop. For the Canon to have Wi-Fi capability,...
by Sterling
28.08.2016 08:24
Forum: Helicon Remote
Topic: Canon E0S 5DSR
Replies: 1
Views: 2693

Canon E0S 5DSR

I sent in a bug report. I am confused and having trouble taking focus bracketing shots. I live in San Francisco Bay area on the Peninsula near Palo Alto. Is there anyone available who could work as a paid tutor to get me up to speed? Is it possible to phone anyone for real-time help? I am using the ...
by Sterling
03.05.2016 23:33
Forum: Helicon Focus: Support
Topic: Helicon Soft indicates that an update in available
Replies: 1
Views: 1852

Helicon Soft indicates that an update in available

But after I download it and click on "update", there is a box that appears which is "frozen" that says "update in progress" but nothing happens? :?:
by Sterling
26.11.2014 01:27
Forum: Helicon Remote
Topic: suggestions for a optimum camera/lens for macro
Replies: 4
Views: 2475

Re: suggestions for a optimum camera/lens for macro

Assuming I prefer a Canon to have the higher resolution, what would be your choice for camera/lens combination for unlimited budget and moderate budget?
by Sterling
25.11.2014 10:32
Forum: Helicon Focus: Support
Topic: Helicon 3D viewer
Replies: 1
Views: 1288

Helicon 3D viewer

How to quickly pause the rotation (without reducing speed to zero)?
by Sterling
22.11.2014 02:50
Forum: Helicon Remote
Topic: suggestions for a optimum camera/lens for macro
Replies: 4
Views: 2475

suggestions for a optimum camera/lens for macro

I have a Sony RX1 which I am very happy with except for the absence of a wireless shutter release. In addition, I do not think the Helicon Remote is supported. I think I will need to buy a different camera/lens combo to make optimum use of the Cognisys products and also the Helicon Remote Software. ...