Search found 12 matches

by RedBuffalo
18.08.2018 00:56
Forum: Helicon Focus: Support
Topic: New release of Helicon Focus?
Replies: 1
Views: 800

New release of Helicon Focus?

Is there a timetable for release of the newest version of Helicon Focus for the Mac? In this forum Stas has mentioned a beta version of HF for several months, with frequent references to private download links available on request, but no official release of a Mac update has been forthcoming for ove...
by RedBuffalo
16.05.2017 14:49
Forum: Helicon Focus: Support
Topic: "Show Map" no longer works
Replies: 10
Views: 10405

Re: "Show Map" no longer works

Stas, We are nearing the one-year anniversary of the last update to the Mac version of Helicon Focus (May 27, 2016). In your last post regarding this issue on January 5, 2017, you said that an update that would address the Show Map issue "will probably be another month." Can you provide a realistic ...
by RedBuffalo
04.01.2017 20:04
Forum: Helicon Focus: Support
Topic: "Show Map" no longer works
Replies: 10
Views: 10405

Re: "Show Map" no longer works

Still waiting for the update that fixes this VERY frustrating issue. Do you have any info on when the update will be released? I'm don't mean to nag, but your last post on October 31 said "soon."
by RedBuffalo
27.10.2016 15:20
Forum: Helicon Focus: Support
Topic: "Show Map" no longer works
Replies: 10
Views: 10405

Re: "Show Map" no longer works

Stas, Is there a timetable that you are willing to share on the schedule for release of an update that will restore the Show Map feature to what it was before the release of 6.7.1? It has been over 4 months since your June 20 post which stated that a future update would include the option to select ...
by RedBuffalo
19.06.2016 17:51
Forum: Helicon Focus: Support
Topic: "Show Map" no longer works
Replies: 10
Views: 10405

Re: "Show Map" no longer works

Stas, When will the "Show Map" bug be fixed? The 6.7.1 (Mac) "Show Map" bug that disables color display of source images during retouching renders this version unusable for me for any rendered stack that needs retouching. Once again, I have reverted to HF 4.2.9, an ancient version that seems to be t...
by RedBuffalo
29.06.2015 18:52
Forum: Helicon Focus: Support
Topic: Getting an XMP Error Saving an output file
Replies: 11
Views: 5602

Re: Getting an XMP Error Saving an output file

Stas, Despite your reassurances, the XMP error and EXIF data issue has not been fixed in HF 6.3.5. In fact, the earlier error message when saving a rendered image as a TIFF has reappeared ("Failed to write image metadata: XMP Toolkit error 8: Unimplemented method XMPMeta::DeleteNamespace")! This is ...
by RedBuffalo
18.05.2015 18:52
Forum: Helicon Focus: Support
Topic: Getting an XMP Error Saving an output file
Replies: 11
Views: 5602

Re: Getting an XMP Error Saving an output file

Stas, HF 6.3.2 doesn't give the XMP error message, but it still fails to save the EXIF data to the rendered image that I save as a TIFF. I have checked the metadata in the source TIFFs that I bring into HF 6.3.2, and the EXIF data are there, so the problem seems to occur when the rendered image is s...
by RedBuffalo
08.04.2015 18:29
Forum: Helicon Focus: Support
Topic: Getting an XMP Error Saving an output file
Replies: 11
Views: 5602

Re: Getting an XMP Error Saving an output file

Similar issue for me running HF 6.3.0 on an iMac Retina 5K w/ Yosemite 10.10.2. After rendering a stack of TIFF images exported from Lightroom 5.7.1 and invoking the Save command in HF, the camera EXIF data will not save. I get the following error message: "Failed to write image metadata: XMP Toolki...
by RedBuffalo
15.09.2014 17:55
Forum: Helicon Focus: Support
Topic: Remove watermark from rendered stack
Replies: 1
Views: 2470

Remove watermark from rendered stack

I recently updated Helicon Focus to 6.2.3 and did not realize that I had to enter my activation code in the new version. I spent a good deal of time retouching a rendered stack of images and saving the final version as a tiff. After quitting HF and importing my focus-stacked tiff image into Lightroo...
by RedBuffalo
22.08.2014 05:06
Forum: Helicon Focus: Support
Topic: Retouching paints black on rendered image
Replies: 1
Views: 1729

Retouching paints black on rendered image

I use Helicon Focus 4.2.9 because all of the later updates (currently V. 6.2) have been unstable for me, often crashing after I have been well into retouching. Today when I was about an hour into a retouching session with 4.2.9 I experienced a new problem. When I painted with the retouching brush, t...
by RedBuffalo
06.06.2014 21:19
Forum: Helicon Focus: Support
Topic: lightroom Plugin?
Replies: 5
Views: 2889

Re: lightroom Plugin?

Stas Yatsenko wrote:Please wait till new release is out.
6.1.0 is now out, but I can find nothing related to availability of the LR plugin. Stas, can you provide an update on this issue? I have the 4.2.9 plugin, but it doesn't seem to work with version 6.x. Thanks.
by RedBuffalo
19.02.2012 05:59
Forum: Helicon Focus: Support
Topic: Mac - Retouching tool does not work
Replies: 9
Views: 4094

Re: Mac - Retouching tool does not work

My problem is similar. I'm a registered user of HF Pro X64 running on a Mac with OS X 10.6.8 Snow Leopard. I recently upgraded to version 4.2.8, and the retouching tool does not work properly in the new version. The image in the right window does seem to update when I paint with the cursor in the Co...