Search found 15 matches

by piotr_kast
15.08.2016 08:52
Forum: Helicon Filter: Bugs and Support
Topic: Problem with hanging up version 5.6.2 - solved
Replies: 1
Views: 1318

Problem with hanging up version 5.6.2 - solved

Again I had problem with hunging up your application when I tried open any image from disk. I noticed thaty your program not checking if in system already exist packet Microsoft Windows C++ 2013 Redistibutable (both x86 and x64 version). In Windows 7 Ultimate this program already exist. When I unins...
by piotr_kast
20.04.2016 23:34
Forum: Helicon Filter: Bugs and Support
Topic: Wersion Helicon Filter 5.5.6.3 hung up after install
Replies: 3
Views: 3794

Re: Wersion Helicon Filter 5.5.6.3 hung up after install

Out of curiosity. Had you found any problem with bugs which I described in earlier posts in this thread?
by piotr_kast
14.04.2016 19:38
Forum: Helicon Filter: Bugs and Support
Topic: Wersion Helicon Filter 5.5.6.3 hung up after install
Replies: 3
Views: 3794

Wersion Helicon Filter 5.5.6.3 hung up after install

Welcome, When I installed new version 5.5.6.3 and tried run this program from the desctop win 7, program after opening hung-up in difrent situation: 1) when I click plus icon to navigate folders 2) vertical panel of files is not refreshed and see not full pannel with photos, but part this panel and ...
by piotr_kast
08.04.2016 19:41
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

Thanks for replay. For now topic is closed from my side.
by piotr_kast
07.04.2016 12:36
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

Wnen I set AW DNG Converter or RAW-in-DNG-out converter again program correct open this problematic file (after change settings in WIC support as you suggested). Problem is that after update to new version program maybe turn on again all this options in WIC Support. Or I'm wrong about this assumption?
by piotr_kast
07.04.2016 09:47
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

I send to your support team requested screenshots in JPG format. Index of each file is in txt file. And resend in e-mail original cr2 file.

Piotr Kastarynda
by piotr_kast
05.04.2016 12:16
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

NO correct opening this file when I set option open cr2 files as you suggested. All option opening cr2 files open this file in the same way as you see file from your upload file iun subfolder piotr_kast. I have version DNG Converter 9.4 and now I download version 9.5. I tried install it, see how it ...
by piotr_kast
04.04.2016 13:08
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

I uploded this file cr2 to your upload server. This file is in subfolder piotr_kast.
by piotr_kast
02.04.2016 11:13
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

Can I upload cr2 file (RAW) photo to your server (this is return to discussion above), so you can add to your program functionality to open correctly this files?
by piotr_kast
29.05.2015 12:04
Forum: Helicon Filter: Bugs and Support
Topic: Rotate all files in folder
Replies: 1
Views: 2899

Rotate all files in folder

This is small bug in my opinion in Helicon Filter newest version. When you use Edit -> Automatic rotation all flies in folder (I think that function had this name- I use Polish version of this program) program rotates all images in folder but internal thumbnails rotated images stays in orientation a...
by piotr_kast
29.05.2015 08:01
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

OK. Uploaded into folder piotr_kast in root directory file "Canon PowerShot SX50 HS (4.3-215.0 mm) - RAW.lcp". This is lens profile for my Camera Canon PowerShot SX50 HS .
by piotr_kast
28.05.2015 10:21
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

I've managed to work Helicon Fiter corectly to open mention before cr2 file, which I send you, with Konwenter Adobe RAW/DNG and RAW-in-DNG-out converter option in Preferences->RAW - of course in this case I must turn off option in Preferences->WIC support Canon Raw (*.cr2) in order to work. Using pr...
by piotr_kast
26.05.2015 12:27
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Re: Problem Opening CR2 files

OK. File uploaded into folder piotr_kast in root directory. But this same I may do with "Cut and Scale" and "Distortion". Result is not perfect but for now I must relay on this method.
by piotr_kast
25.05.2015 18:36
Forum: Helicon Filter: Bugs and Support
Topic: Problem Opening CR2 files
Replies: 16
Views: 6657

Problem Opening CR2 files

I had problem opening CR2 file from Canon Poweshot SX50HS when using Bult-in converter RAW. When I open file I see photo exactly as shot (with lens edges, distortion etc.) Most of the files from my camera opens correctly, but this one not. I tried attached this file to the post. But this won't work....
by piotr_kast
25.05.2015 12:36
Forum: Helicon Filter: Bugs and Support
Topic: Understanding Program Parameters
Replies: 1
Views: 2747

Understanding Program Parameters

Where I can find explanation of Settings->Preferences Tabs of Helicon Filter Pro 5.5.1 (Some options are there very specifical and I didn't sure what they mean)?

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