Search found 3628 matches

by Stas Yatsenko
25.09.2018 15:23
Forum: Helicon Remote
Topic: Zoom of Live View
Replies: 3
Views: 58

Re: Zoom of Live View

That instruction was for Helicon Focus. You could also activate Remote in a similar way, but the file had to be placed in every user's profile folder, which isn't very convenient. We've made the adjustments, now you should be able to activate it with keys.ini placed alongside HeliconRemote.exe, exac...
by Stas Yatsenko
25.09.2018 15:06
Forum: Helicon Remote
Topic: Losing Keyboard Shortcuts
Replies: 2
Views: 39

Re: Losing Keyboard Shortcuts

I've just tried it out and couldn't find any problem with saving keyboard shortcuts. Settings are saved upon pressing "OK" in the "Preferences" dialog. Does your Helicon Remote also lose any other changes you make in the preferences?
by Stas Yatsenko
24.09.2018 12:37
Forum: Helicon Focus: Macro
Topic: FB Tube and extension tube
Replies: 1
Views: 55

Re: FB Tube and extension tube

There shouldn't be any difference, the tube should work both if mounted between the lens and the extension tube, or between the camera and the extension tube. The main point is that extension tubes should have electrical contacts.
by Stas Yatsenko
24.09.2018 11:18
Forum: Helicon Remote
Topic: Repeated Error Message
Replies: 2
Views: 38

Re: Repeated Error Message

The error is caused by the shutter drive mode your camera body is set to. Switch it to the most basic single-shot or continuous mode. Turn off silent shooting, self-timer etc. As for your second question, go to Helicon Remote menu -> Help -> Online registration, paste your activation from the e-mail...
by Stas Yatsenko
24.09.2018 11:14
Forum: Helicon Remote
Topic: Nikon Z7
Replies: 3
Views: 86

Re: Nikon Z7

I,too, hope supporting Z7 will not be difficult for the same reasons you've listed. We'll see once we have the actual camera to test against. Please send a mail to heliconsoft@gmail.com once you have the camera and we'll get in touch with you right a way with an updated version of Helicon Remote to ...
by Stas Yatsenko
24.09.2018 10:52
Forum: Helicon Focus: Support
Topic: Adding Dust Map, image won’t render
Replies: 1
Views: 55

Re: Adding Dust Map, image won’t render

What OS version and Helicon Focus version do you have? Please make sure you are using the latest release of Helicon Focus:
https://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
21.09.2018 11:59
Forum: Helicon Remote
Topic: Zoom of Live View
Replies: 3
Views: 58

Re: Zoom of Live View

Indeed, we were missing the 100% and 200% zoom options for Nikon D850, we've just fixed it and these zoom levels will be available in the next update of Helicon Remote. If you need this to work urgently, you can download the new build of the program right now (I assume you're on Windows): https://of...
by Stas Yatsenko
21.09.2018 10:11
Forum: Helicon Remote
Topic: Nikon Z7
Replies: 3
Views: 86

Re: Nikon Z7

So far we have no plans to support Nikon mirrorless cameras. Nikon V-series had some remote control capabilities but its control protocol was much different from DSLRs, and it lacked some features, so we deemed supporting it impractical. After Z7 is released, we'll be able to see what it can do. If ...
by Stas Yatsenko
20.09.2018 15:26
Forum: Helicon Focus: Support
Topic: Intervall
Replies: 1
Views: 62

Re: Intervall

Are you referring to intervalometer (time lapse tool) combined with focus stacking? In that case, each time lapse "shot" is actually a focus stack in itself, and the interval is counted from the start of one focus stack until the start of the next stack. So, if you want N seconds (or minutes, or hou...
by Stas Yatsenko
19.09.2018 14:31
Forum: Helicon Focus: Support
Topic: HF 7.x - Resize option (rendering)
Replies: 2
Views: 58

Re: HF 7.x - Resize option (rendering)

We increased performance and decided to remove this option. This simplifies internal architecture and allows to get better overall performance.
by Stas Yatsenko
17.09.2018 09:47
Forum: Helicon Remote
Topic: Canon 6Dmk2 Connection issue
Replies: 1
Views: 59

Re: Canon 6Dmk2 Connection issue

Please reproduce the problem and submit a bug report (menu - Feedback). Note that you need Internet connection to send a report.
by Stas Yatsenko
17.09.2018 09:25
Forum: Helicon Focus: Macro
Topic: Invalid size
Replies: 3
Views: 144

Re: Invalid size

We fixed it. Please download and install the latest release of Helicon Focus 7:
http://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
13.09.2018 09:47
Forum: Helicon Focus: Macro
Topic: Helicon FB Tube Questions
Replies: 1
Views: 120

Re: Helicon FB Tube Questions

Yes, that’s correct, the tube does not receive any data from the camera, so the aperture value has to be input in the app when you reconfigure the tube. The tube also does not receive the data about the current lens until you enter this data via the app. The tube gives a command to the lens motor to...
by Stas Yatsenko
12.09.2018 10:12
Forum: Helicon Focus: Support
Topic: System out of application memory - Mac High Sierra
Replies: 1
Views: 110

Re: System out of application memory - Mac High Sierra

Are you running Helicon Focus 6 or 7? You can see the program's version in the window title. If it's 6.x.x, use the new Focus 7.0.1 instead: https://www.heliconsoft.com/downloads/HeliconFocus.dmg If you're already using 7.0.1, or the problem persists, go to Preferences -> Performance, set "Memory ca...
by Stas Yatsenko
12.09.2018 09:53
Forum: Helicon Focus: Support
Topic: Strange output Helicon Focus 7.01
Replies: 1
Views: 51

Re: Strange output Helicon Focus 7.01

Open Helicon Focus menu "Edit / Preferences... / Autoadjustments" and press "Reset" button.