Search found 3343 matches

by Stas Yatsenko
16.01.2018 16:06
Forum: Helicon Focus: Support
Topic: Helicon Filter
Replies: 3
Views: 94

Re: Helicon Filter

Please use this link:
http://www.heliconsoft.com/downloads/HeliconFilter.exe
The sales of Helicon Filter were not sufficient to continue its development and support, so we closed this project, sorry.
by Stas Yatsenko
16.01.2018 15:49
Forum: Helicon Focus: Macro
Topic: Method C (pyramid) weak in contrast
Replies: 1
Views: 17

Re: Method C (pyramid) weak in contrast

Yes, method C may change brightness and contrast of some areas. Could you please upload original stack (as described at http://www.heliconsoft.com/ftp-server/) so we can analyze it more closely?
by Stas Yatsenko
16.01.2018 10:54
Forum: Helicon Remote
Topic: video recording not working
Replies: 3
Views: 44

Re: video recording not working

That's right, you can't record video over Wi-Fi. However, there should have been an explanatory message from the app on this matter, would have helped avoid the confusion. We'll look into and figure out why it didn't work with your camera.
by Stas Yatsenko
11.01.2018 12:05
Forum: Helicon Focus: Macro
Topic: Rendering output dark and lacks color
Replies: 1
Views: 34

Re: Rendering output dark and lacks color

You need to install new Adobe DNG Converter: http://www.heliconsoft.com/adobedng/
and setup the path to DNG Converter in Helicon Focus menu "Edit / Preferences... / Integration". In the RAW development settings under Source image list select RAW-in-DNG-out loader codec.
by Stas Yatsenko
10.01.2018 13:27
Forum: Helicon Remote
Topic: Helicon Remote and Hudl 1
Replies: 17
Views: 811

Re: Helicon Remote and Hudl 1

I think we've found the issue. Working on it right now; it will be fixed soon in one of the next updates (probably not in the very next one, though).
by Stas Yatsenko
09.01.2018 17:20
Forum: Helicon Remote
Topic: Remote stopped working after update
Replies: 3
Views: 68

Re: Remote stopped working after update

That graphics adapter is quite old, latest versions of Helicon Remote cannot run on this hardware. But this older version can: http://www.heliconsoft.com/downloads/HeliconRemote3.7.3.exe
by Stas Yatsenko
08.01.2018 15:09
Forum: Helicon Remote
Topic: Helicon Remote with Samsung s8
Replies: 2
Views: 69

Re: Helicon Remote with Samsung s8

1) How do you judge that the app remains running? If you mean that it's listed among the apps that you've recently started - it's just that, the list of apps that Android remembers you using, not all apps in that list are running. While Helicon Remote is running, its icon is present in the notificat...
by Stas Yatsenko
08.01.2018 12:47
Forum: Helicon Remote
Topic: Helicon Remote and Hudl 1
Replies: 17
Views: 811

Re: Helicon Remote and Hudl 1

The zoom issue sounds like a bug on the app, but it's odd that this is the first time we're hearing about it (and zoom works for me no problem). Please launch the app and go to menu -> About. What version number does it display next to "Helicon Remote"?
by Stas Yatsenko
08.01.2018 12:26
Forum: Helicon Remote
Topic: Remote stopped working after update
Replies: 3
Views: 68

Re: Remote stopped working after update

Please go to Device manager -> Display adapters -> right-click your adapter-> Update driver -> Browse my computer -> Let me pick -> double-click the Nvidia, AMD or Intel driver (there will only be one of these three, depending on the manufacturer of your graphics adapter). Reboot the computer and Re...
by Stas Yatsenko
08.01.2018 12:21
Forum: Helicon Focus: Support
Topic: Problem with Stackprocessing
Replies: 1
Views: 63

Re: Problem with Stackprocessing

Could you double-check right after receiving this error that there's space left on the TEMP SSD drive? It's unlikely that we can run out of 200 GB quickly, but it's not impossible when processing deep stacks of large files. If you hover the crossed output item with a mouse, is there any additional i...
by Stas Yatsenko
08.01.2018 12:19
Forum: Helicon Focus: Macro
Topic: Exporting 3D
Replies: 2
Views: 56

Re: Exporting 3D

This is a bug that will be fixed in the next version of the program. Meanwhile, use this one where the 3D viewer works: http://www.heliconsoft.com/downloads/HeliconFocus6.7.1.dmg
by Stas Yatsenko
03.01.2018 15:48
Forum: Helicon Remote
Topic: Galaxy Tab A connection
Replies: 3
Views: 107

Re: Galaxy Tab A connection

There's that "Close" button as mrose points out, but either way, you shouldn't have to reboot the tablet, in the worst case you should be able to simply kill the app. So I'm not sure we're talking about the same thing here; perhaps, something in the app doesn't work on your tablet as expec...
by Stas Yatsenko
03.01.2018 15:37
Forum: Helicon Remote
Topic: Canon T6i exposure comp bug
Replies: 1
Views: 56

Re: Canon T6i exposure comp bug

Sounds like you're referring to exposure bracketing. When you select the number of shots other than 0, you get a pop-up notification explaining why exposure bracketing can't be used. Most likely, your camera is not in M exposure mode, or you have "Auto" ISO selected.
by Stas Yatsenko
03.01.2018 15:36
Forum: Helicon Remote
Topic: Wireless tethering with Canon 5D-MK4?
Replies: 1
Views: 77

Re: Wireless tethering with Canon 5D-MK4?

It could be that the system is simply misconfigured in some way. For instance, you have to be certain the IP address is correct when you're adding the camera entry manually. On the other hand, if you did add it correctly, then Helicon Remote has no choice but to connect to the camera. What message a...
by Stas Yatsenko
03.01.2018 11:53
Forum: Helicon Focus: Support
Topic: HF 25% slower on 10 core iMac Pro than 6 Core Mac Pro
Replies: 5
Views: 161

Re: HF 25% slower on 10 core iMac Pro than 6 Core Mac Pro

Depth map is a new experimental method. You can compare it with the old Legacy method.

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