Search found 3844 matches

by Stas Yatsenko
22.04.2019 17:05
Forum: Helicon FB Tube
Topic: Speed of FB Tube vs Helicon Remote
Replies: 1
Views: 35

Re: Speed of FB Tube vs Helicon Remote

Initially the main idea behind the tube was providing possibility to shoot a stack at a high speed, it's been initialy intended for handheld shooting and shooting in the field. This doesn't mean that it doesn't work for in-studio shooting, but the tube does not control the camera, therefore it canno...
by Stas Yatsenko
18.04.2019 10:07
Forum: Helicon Focus: Support
Topic: HF 7.5.1 freezing
Replies: 1
Views: 82

Re: HF 7.5.1 freezing

Please try the latest release of Helicon Focus 7.5.3:
https://www.heliconsoft.com/software-downloads/
by Stas Yatsenko
18.04.2019 09:27
Forum: Helicon FB Tube
Topic: Tube not working with Huawei P20 (resolved)
Replies: 6
Views: 106

Re: Tube not working with Huawei P20

With the cable being plugged in, please go to Sound quality and effects in the phone settings, turn off Dolby Atmos and set Equalizer to None or Normal. We are checking it now of P20 and it works fine, so it should be something about the phone settings. Equalizers, amplifiers affect the signal and c...
by Stas Yatsenko
17.04.2019 12:54
Forum: Helicon Focus: Support
Topic: Focus-stacked Panorama
Replies: 1
Views: 31

Re: Focus-stacked Panorama

If you follow your workflow, each focus stack is independent from others, so you can choose focus points as you like (use method A or C if focus changes are not sequential). As to aperture, it should be calculated with any depth of field calculators. I would recommend to rotate focusing ring by an e...
by Stas Yatsenko
17.04.2019 11:22
Forum: Helicon Remote
Topic: Focus pints off with canon 5dsr
Replies: 1
Views: 84

Re: Focus pints off with canon 5dsr

First of all, go to the camera body settings, disable quick review / image review (not sure of the exact name in your particular camera) and see if that helps.
by Stas Yatsenko
16.04.2019 14:05
Forum: Helicon Focus: Support
Topic: Saving stack map
Replies: 1
Views: 39

Re: Saving stack map

You can save project now. Mostly it is done so that you can continue retouching after quitting the program.
by Stas Yatsenko
15.04.2019 16:11
Forum: Helicon Remote
Topic: Does Not Work With Canon 5Ds Mk III
Replies: 1
Views: 29

Re: Does Not Work With Canon 5Ds Mk III

Canon 5D Mk III is fully supported. It's difficult to guess which one of a couple potential root causes for this problem is in play here based on such a concise description, but I'd say there is a conflict with some other camera-related software. This is especially plausible if you're on Mac, which ...
by Stas Yatsenko
15.04.2019 15:52
Forum: Helicon Focus: Macro
Topic: My first try was useless
Replies: 6
Views: 168

Re: My first try was useless

Legacy method B produces better results (you can enable it in Preferences). But we would suggest to set smaller aperture to minimize blurring of out of focus areas because now you can see optical artifacts which no software is able to completely overcome.
by Stas Yatsenko
15.04.2019 12:50
Forum: Helicon Remote
Topic: Not changing focus
Replies: 2
Views: 57

Re: Not changing focus

This is a very untypical problem for Nikon, and I can't think of anything particular to advise. Try to remember which camera body settings you may have changed because that's definitely the cause of this issue. Switch the lens to full range if it has a range selector. Make sure the camera is in phot...
by Stas Yatsenko
15.04.2019 09:36
Forum: Helicon FB Tube
Topic: Tube not working with Huawei P20 (resolved)
Replies: 6
Views: 106

Re: Tube not working with Huawei P20

Please plug the cable in, then please check that the media volume is set to max. It's important to check it with the cable being already plugged in. Then please run the configuration app and call the menu. Tap Settings 1.jpg Tap Settings and set the Volume level to max 2.jpg PLease let us know if th...
by Stas Yatsenko
12.04.2019 15:16
Forum: Helicon Focus: Support
Topic: Helicon Focus for Mac Software Mojave 10.14.5 b2
Replies: 1
Views: 88

Re: Helicon Focus for Mac Software Mojave 10.14.5 b2

Sorry, Helicon Focus does not support NVidia Geforce GTX 680 2GB.
by Stas Yatsenko
12.04.2019 14:08
Forum: Helicon Remote
Topic: Helicon Remote Focus Bracketing and Timelapse combined
Replies: 3
Views: 130

Re: Helicon Remote Focus Bracketing and Timelapse combined

There's no way to do it right now, and I don't think it can be implemented reliably. Particularly, autofocus in live view is very unreliable, I don't think this would work well.
by Stas Yatsenko
11.04.2019 10:19
Forum: Helicon FB Tube
Topic: Problem tube Programming
Replies: 6
Views: 106

Re: Problem tube Programming

Yes, the cable is fine. Please run the configuration app and call the menu. 1.jpg Tap Settings. Plug the cable in and set the Volume level to max. 2.jpg Turn the Alternative configuration mode on. 3.jpg Please let us know if this helps. If you have any other mobile device available for a quick test,...
by Stas Yatsenko
09.04.2019 14:47
Forum: Helicon FB Tube
Topic: Problem tube Programming
Replies: 6
Views: 106

Re: Problem tube Programming

Could you please let us know which Android device you are using.
Can you hear the clicking sound if you run the app and tap Send without the cable being plugged in?