Search found 18 matches

by jp37421
28.04.2017 20:10
Forum: Helicon Remote
Topic: Registration Issue
Replies: 2
Views: 1796

Re: Registration Issue

Can you add another key for mobile
by jp37421
28.04.2017 16:52
Forum: Helicon Remote
Topic: Registration Issue
Replies: 2
Views: 1796

Registration Issue

I was testing a device to see if it would work and it used one of my two devices. Can you please remove workstation 18-43-E5-67-32-04-33-00?

Thanks

John
by jp37421
18.07.2016 13:27
Forum: Helicon Remote
Topic: Blank Pictures
Replies: 3
Views: 2529

Re: Blank Pictures

Here is one of the images
img_001.jpg
(2.39 MiB) Not downloaded yet
by jp37421
16.07.2016 23:26
Forum: Helicon Remote
Topic: Blank Pictures
Replies: 3
Views: 2529

Blank Pictures

Using Version 3.7.2 on Canon 70D. I am able to set the start and end points but all pictures that are taken are blank. If I take a test shot I get a blank picture as well. Image is displaying correctly.

Any thoughts?
by jp37421
14.04.2016 04:14
Forum: Helicon Focus: Macro
Topic: Noise
Replies: 1
Views: 2814

Noise

I am exporting images from Lightroom to render and when they return to Lightroom I am seeing a lot of noise. The original images do not contain any noise. Any ideas as to why?
by jp37421
27.03.2016 03:12
Forum: Helicon Focus: Support
Topic: Retouching Question
Replies: 1
Views: 2000

Retouching Question

I am trying to retouch an image but all I get when I move my mouse the image is the circle that is black. It wants to paint the image instead of letting me make changes. Also, now do you zoom in and is there any documentation for retouching?
by jp37421
27.03.2016 01:36
Forum: Helicon Focus: Macro
Topic: Best format to import
Replies: 1
Views: 3608

Best format to import

To get the best results, what method do you recommend?

Import from Light Room or
Import from jpg, tiff or cr2
by jp37421
11.02.2016 05:07
Forum: Helicon Remote
Topic: IPAD or Android Tablet
Replies: 1
Views: 2885

IPAD or Android Tablet

Which is the better option for doing remote capture, especially out in the field?
by jp37421
11.01.2016 01:13
Forum: Helicon Remote
Topic: Canon 70D and Android Phone
Replies: 1
Views: 3158

Canon 70D and Android Phone

I cannot get Helicon Remote on an Android phone to connect via wi-fi. I saw in a post that I should try 192.168.1.1 even though my camera shows 192.168.1.2 I tried both IP's and still get a connection error.

Any thoughts?
by jp37421
27.09.2015 04:29
Forum: Helicon Remote
Topic: Canon 70D using Canon EF 100mm f/2.8L Macro IS USM Lens
Replies: 2
Views: 4086

Re: Canon 70D using Canon EF 100mm f/2.8L Macro IS USM Lens

Here is how to resolve this issue:

Had to disable continuous focusing in Live View Mode. Continuous AF set to Disable and AF method set to FlexiZoneAf()
by jp37421
09.09.2015 00:13
Forum: Helicon Focus: Support
Topic: Please check that the images are shot in consecutive order w
Replies: 8
Views: 5207

Re: Please check that the images are shot in consecutive ord

I am getting this on version 6.3.0 and 6.3.5. I am using a Macbook Pro on OS X Yosemite 10.10.5. Help please
by jp37421
08.09.2015 13:26
Forum: Helicon Focus: Support
Topic: Please check that the images are shot in consecutive order w
Replies: 8
Views: 5207

Please check that the images are shot in consecutive order w

I have seven images that I am trying to stack and I get the message: Please check that the images are shot in consecutive order with roughly equal step. I can choose any two of the seven images and it will stack them but if I try more than two it gives me this message. Any suggestions?
by jp37421
30.06.2015 02:36
Forum: Helicon Focus: Support
Topic: LRplugin
Replies: 3
Views: 2740

Re: LRplugin

I hit install and nothing happens. I do not have an option to uninstall. I am currently at release 6.3.5. The plugin is not being installed. I have looked at both links you provided. What is next?
by jp37421
26.04.2015 01:45
Forum: Helicon Focus: Support
Topic: LRplugin
Replies: 3
Views: 2740

LRplugin

I have version 6.3 and it has an option to include a plugin for lightroom. I have tried to install the Lightroom plugin but it does not work. When I do a system search which includes system files the Helicon lrplugin is not found. What do I need to do?
by jp37421
16.12.2014 04:34
Forum: Helicon Remote
Topic: Canon 70D using Canon EF 100mm f/2.8L Macro IS USM Lens
Replies: 2
Views: 4086

Canon 70D using Canon EF 100mm f/2.8L Macro IS USM Lens

If I start at the bottom and set "A" and then set the top to "B", when it merges the bottom is not in focus. If I look at the individual images the bottom image is not in focus. If I reverse the process and start at the top and set to "A" and end at the bottom and set to "B". The top is not in focus...