Search found 5 matches

by Vladimir Blagoderov
26.01.2012 16:22
Forum: Helicon Focus: Support
Topic: Internal error
Replies: 3
Views: 1661

Re: Internal error

Thanks, Stas! The problem is, I can't always reproduce it myself - it occurs accidentally in the most awkward moment. Today it is working fine. I shall definitely try -notree option next time it happens and use debugging version when you send it.

Cheers,

Vlad
by Vladimir Blagoderov
24.01.2012 14:03
Forum: Helicon Focus: Support
Topic: Internal error
Replies: 3
Views: 1661

Internal error

I can not start Helicon Focus:

Internal error!
Access violation at address 7D611952 in module 'ntdll.dll'. Read of address 501F0014

This happens only when I use a local account on this particular machine. Any LDAP user can start the program correctly.

Can it be helped?

Cheers,

Vlad
by Vladimir Blagoderov
14.05.2007 16:26
Forum: Helicon Focus: Support
Topic: Loading source image... window
Replies: 0
Views: 3118

Loading source image... window

I downloaded Helicon Focus 4.16 and was very glad to find that a bug with computer freezing on saving resulting image (http://forum.helicon.com.ua/viewtopic.php?t=854) was fixed. However, a new extremely annoying feature was introduced. On loading source image a pop-up window with EXIF information a...
by Vladimir Blagoderov
03.04.2007 17:52
Forum: Helicon Focus: Support
Topic: HF freezes after save
Replies: 13
Views: 9311

>We cannot reproduce the problem on our computers ...

Danilo,

What kind of information/log files do you need?
by Vladimir Blagoderov
27.03.2007 16:51
Forum: Helicon Focus: Support
Topic: HF freezes after save
Replies: 13
Views: 9311

HF freezes after save

I am using Helicon Focus 4.10 on WindowsXP machine. Each time I save resulting image the program stops to respond and I have to close it and start again. I never experienced that with HF 3. Does anybody encountered this problem?

Thanks,

Vlad

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