I am new to all this, so please excuse my ignorance. I have sent three separate emails to support@heliconsoft.com, each email containing a RAW image file.

I am having what sounds like a similar problem. It appears to me that Focus is processing the embedded thumbnails, returning a thumbnail as a finished image. I looked all over for a setting that may be causing this to happen but was unable to find anything. I am using Win7, 64bit, Nikon D300 raw fil...