Search found 27 matches

by GFS
21.11.2016 11:15
Forum: Helicon Focus: Support
Topic: Request - turn off dialog confirmations
Replies: 1
Views: 3322

Request - turn off dialog confirmations

When processing a lot of images, it's annoying to always have to confirm 'excluding' images from the render window's list. Could their be an option in the preferences to turn off confirmation dialogs? (While I'm at it ... it would be nice to have a keyboard shortcut for deleting all images from he l...
by GFS
21.11.2016 11:02
Forum: Helicon Focus: Support
Topic: Mac - Helicon window size and 'auto-resizing'
Replies: 1
Views: 2853

Mac - Helicon window size and 'auto-resizing'

Hi, this has been happening for a while and it's quite annoying when you're processing a lot of images. When you open Helicon it automatically sizes the window to fit the screen. However ... after you do a render, then return to the Render window it resizes it again and this time it doesn't fit corr...
by GFS
28.04.2015 13:14
Forum: Helicon Focus: Support
Topic: Some bugs in HF
Replies: 8
Views: 2394

Re: Some bugs in HF

I can confirm the drag and drop bug. Bit of a pain really.

I was also hoping that saving to the wrong file type (byte order - mac/pc) would be fixed by now too. :( :(
by GFS
29.11.2014 16:30
Forum: Helicon Focus: Support
Topic: Exported/Saved tiff format
Replies: 17
Views: 5523

Re: Exported/Saved tiff format

Stas Yatsenko wrote:Yes, we know about this issue, though we do not quite understand why it happen. Please set Ignore EXIF checkbox in the Preferences and test if this helps or not.



Stas,

makes no difference either way.
by GFS
06.11.2014 13:16
Forum: Helicon Focus: Support
Topic: Exported/Saved tiff format
Replies: 17
Views: 5523

Re: Exported/Saved tiff format

Stas, I'm still having this issue. It's not a big deal, but it is a bit of a pain. Just to reiterate. When I save a tif, I have to open it in Photoshop, then Save As copy, choose Mac byte order. Once I've done that, I can open it in my imaging software (old imaging software). (Helicon Focus 6.2.2)
by GFS
20.07.2014 10:07
Forum: Helicon Focus: Support
Topic: HF6 keeps on crashing on new Mac Pro
Replies: 15
Views: 4491

Re: HF6 keeps on crashing on new Mac Pro

Seems like it may be a memory issue. I get about 4 or 5 goes at different settings, then it crashes (unexpected quit).
by GFS
19.07.2014 17:07
Forum: Helicon Focus: Support
Topic: HF6 keeps on crashing on new Mac Pro
Replies: 15
Views: 4491

Re: HF6 keeps on crashing on new Mac Pro

Trashed prefs + everything I could find in Application Support and restarted. Still crashing.

(attached crash report)
by GFS
19.07.2014 16:13
Forum: Helicon Focus: Support
Topic: HF6 keeps on crashing on new Mac Pro
Replies: 15
Views: 4491

Re: HF6 keeps on crashing on new Mac Pro

I'm using Helicon 6.2, having not used it at all since 6.0.18.

I'm getting constant crashes when doing several Renders of the same set of Tiff files (around 30).

Sound like I should be deleting this preference file too?
by GFS
25.02.2014 17:25
Forum: Helicon Focus: Support
Topic: Batch Save?
Replies: 2
Views: 1099

Re: Batch Save?

Yes that's true Stas and perhaps multi-save will be less useful when you have the ability to retouch using multiple renders.

At the moment, I'm working with more than one render at the next stage of post.
by GFS
21.02.2014 12:26
Forum: Helicon Focus: Support
Topic: Batch Save?
Replies: 2
Views: 1099

Batch Save?

Is there any way to batch Save several Renders that are sitting in the Outputs list? I can only manage to Save them one at a time. It would be very useful if I could just point them at a folder and HF would just save them all with either a default or ideally with a custom name. Even better if it cou...
by GFS
20.02.2014 15:04
Forum: Helicon Focus: Support
Topic: New update announcements?
Replies: 1
Views: 1065

New update announcements?

I noted that Stas said there will be a new software version in the coming days. Is there a mailing list that I can subscribe to, so that I don't miss new software upgrades?
by GFS
19.02.2014 11:08
Forum: Helicon Focus: Support
Topic: Saving across network
Replies: 3
Views: 1378

Re: Saving across network

What OS version and Helicon Focus version do you have? Hi Stas, apologies, I hadn't seen your reply. However! The issue seems to be resolved. I'm running the latest beta of MacOS 10.9.2 and it has cured both the error message and the erroneous file. Nothing has changed for my Helicon installation (...
by GFS
12.02.2014 14:41
Forum: Helicon Focus: Support
Topic: Any way to cancel a Render?
Replies: 2
Views: 1118

Re: Any way to cancel a Render?

Thanks Stas. Now that I know, it's fine. :)

(Some sort of cancel button below the Source Images would perhaps be more obvious though.)
by GFS
31.01.2014 16:33
Forum: Helicon Focus: Support
Topic: Any way to cancel a Render?
Replies: 2
Views: 1118

Any way to cancel a Render?

As it says in the title ... any way of stopping/cancelling a Render?
by GFS
17.01.2014 12:29
Forum: Helicon Focus: Support
Topic: Saving across network
Replies: 3
Views: 1378

Saving across network

Hi Stas, I get this erroneous error dialog when saving across a network. http://www.grantsymon.com/Grabs/HeliconGrab-NetworkSaving-1.png However ... the file is saved! In fact there are two : http://www.grantsymon.com/Grabs/HeliconGrab-NetworkSaving-2.png The top one is PC format (just a little remi...

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