I live in the GMT time zone and would simply like to say that the customer support here beats 99% of other firms. For a query raised after business one day, an answer is usually in my mail box the next morning. Far better than following complicated menus on a telephone that just lead one round in ci...

Why doesn't live view magnification (which is achieved by clicking on the point of live view image where you want to magnify) suit your needs? I simply find it insufficient magnification, I can improve it my using Windows 8 disability magnifier. All your other programmes seem to have extra magnific...

When focusing positions A & B in Remote would it be possible to add a magnifier to the mouse to the already magnified screen as you already provide in Focus? At present I have some difficulty when visually focusing on hairs on an insect.

This is absolutely fantastic, I complain that that Helicon Remote doesn't work properly on my Samsung S2 smart phone on 19th April and by the end of the month there is a new beta version of Helicon Remote for Android which does work. I just tried some stack shots from a camera propped up on my desk ...

At last Ice Cream Sandwich has reached my phone so that I can try the beta Android version. Essentially it doesn't fit on the screen and different parts of it become viewable when I switch from portrait to landscape but at no time does a run or shoot button appear. I think that the scroll in portrai...

Since Helicon Remote really calls for the use of a laptop computer in the field, what are the suggested parameters by way of processor, RAM, video, etc. to make full use of Helicon software and say, something like Photoshop? The reason I ask is that whilst my desktop is suitable for working with ima...