Search found 6 matches
- 21.07.2014 23:08
- Forum: Helicon Focus: Support
- Topic: Ease of customer support
- Replies: 3
- Views: 3081
Re: Ease of customer support
I live in the GMT time zone and would simply like to say that the customer support here beats 99% of other firms. For a query raised after business one day, an answer is usually in my mail box the next morning. Far better than following complicated menus on a telephone that just lead one round in ci...
- 28.02.2013 13:40
- Forum: Helicon Remote
- Topic: Add magnifier to wish list
- Replies: 3
- Views: 3897
Re: Add magnifier to wish list
Why doesn't live view magnification (which is achieved by clicking on the point of live view image where you want to magnify) suit your needs? I simply find it insufficient magnification, I can improve it my using Windows 8 disability magnifier. All your other programmes seem to have extra magnific...
- 27.02.2013 19:29
- Forum: Helicon Remote
- Topic: Add magnifier to wish list
- Replies: 3
- Views: 3897
Add magnifier to wish list
When focusing positions A & B in Remote would it be possible to add a magnifier to the mouse to the already magnified screen as you already provide in Focus? At present I have some difficulty when visually focusing on hairs on an insect.
- 29.04.2012 15:05
- Forum: Helicon Remote
- Topic: Android 4 and Samsung S2
- Replies: 3
- Views: 4035
Re: Android 4 and Samsung S2
This is absolutely fantastic, I complain that that Helicon Remote doesn't work properly on my Samsung S2 smart phone on 19th April and by the end of the month there is a new beta version of Helicon Remote for Android which does work. I just tried some stack shots from a camera propped up on my desk ...
- 19.04.2012 12:38
- Forum: Helicon Remote
- Topic: Android 4 and Samsung S2
- Replies: 3
- Views: 4035
Android 4 and Samsung S2
At last Ice Cream Sandwich has reached my phone so that I can try the beta Android version. Essentially it doesn't fit on the screen and different parts of it become viewable when I switch from portrait to landscape but at no time does a run or shoot button appear. I think that the scroll in portrai...
- 21.02.2012 23:05
- Forum: Helicon Remote
- Topic: Laptop computer for Helicon Remote
- Replies: 4
- Views: 5041
Laptop computer for Helicon Remote
Since Helicon Remote really calls for the use of a laptop computer in the field, what are the suggested parameters by way of processor, RAM, video, etc. to make full use of Helicon software and say, something like Photoshop? The reason I ask is that whilst my desktop is suitable for working with ima...