Search found 6 matches

by dogcatcher
21.07.2014 23:08
Forum: Helicon Focus: Support
Topic: Ease of customer support
Replies: 3
Views: 1450

Re: Ease of customer support

I live in the GMT time zone and would simply like to say that the customer support here beats 99% of other firms. For a query raised after business one day, an answer is usually in my mail box the next morning. Far better than following complicated menus on a telephone that just lead one round in ci...
by dogcatcher
28.02.2013 13:40
Forum: Helicon Remote
Topic: Add magnifier to wish list
Replies: 3
Views: 2008

Re: Add magnifier to wish list

Why doesn't live view magnification (which is achieved by clicking on the point of live view image where you want to magnify) suit your needs? I simply find it insufficient magnification, I can improve it my using Windows 8 disability magnifier. All your other programmes seem to have extra magnific...
by dogcatcher
27.02.2013 19:29
Forum: Helicon Remote
Topic: Add magnifier to wish list
Replies: 3
Views: 2008

Add magnifier to wish list

When focusing positions A & B in Remote would it be possible to add a magnifier to the mouse to the already magnified screen as you already provide in Focus? At present I have some difficulty when visually focusing on hairs on an insect.
by dogcatcher
29.04.2012 15:05
Forum: Helicon Remote
Topic: Android 4 and Samsung S2
Replies: 3
Views: 2131

Re: Android 4 and Samsung S2

This is absolutely fantastic, I complain that that Helicon Remote doesn't work properly on my Samsung S2 smart phone on 19th April and by the end of the month there is a new beta version of Helicon Remote for Android which does work. I just tried some stack shots from a camera propped up on my desk ...
by dogcatcher
19.04.2012 12:38
Forum: Helicon Remote
Topic: Android 4 and Samsung S2
Replies: 3
Views: 2131

Android 4 and Samsung S2

At last Ice Cream Sandwich has reached my phone so that I can try the beta Android version. Essentially it doesn't fit on the screen and different parts of it become viewable when I switch from portrait to landscape but at no time does a run or shoot button appear. I think that the scroll in portrai...
by dogcatcher
21.02.2012 23:05
Forum: Helicon Remote
Topic: Laptop computer for Helicon Remote
Replies: 4
Views: 2800

Laptop computer for Helicon Remote

Since Helicon Remote really calls for the use of a laptop computer in the field, what are the suggested parameters by way of processor, RAM, video, etc. to make full use of Helicon software and say, something like Photoshop? The reason I ask is that whilst my desktop is suitable for working with ima...

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