Thanks for your rapid response. I tried all of your suggestions but it still doesn't work. I know it's not an administrative issue because Helicon Remote and 3D viewer are installed. Helicon Remote appears to work, Helicon 3D viewer opens and shows the following dialog boxes: (1) Some settings are n...

I just downloaded Helicon Focus 5.2.9.3 for Windows and it did not open the program after the install. I cannot get it to open using the shortcut or from within the programs folder. I uninstalled an earlier version from several years ago, but that made no difference. I've paid for a 1 year license a...