Helicon Soft Forum

Jeff,

We followed instructions from our site (http://www.heliconsoft.com/adobedng.html) and adobe dng converter works ok, at least for our raw files. Please upload one of your raw files to our server (as described at http://www.heliconsoft.com/ftp.html) and we will check it too.

Hi Stas. I'm using HF 4.93 on Vista Home Basic. I recently started shooting in .rw2 ( Lumix fz35) . After I try to load the raw file into HF, I get the message 'Adobe Raw converter error, reverting to embedded converter'. I have d/l'd and installed into the HF folder, version 6 of Adobe Raw converter - their page says the Lumix fz35 is compatible with this version. But it doesn't work in HF. Do you know what the problem is?

cheers, sh00ter/Scott